I bought one from Sam's Club for $649.00 2 years ago. The lock mechanism failed so I called a locksmith at Winchester's(Granite Safe Co.) recommendation. They discovered the locking mechanism in the door was installed incorrectly(at the factory). They had to drill the door, remove it from the hinges, and take it to their shop for repair. Total cost, $700.00+. I'm currently trying to get Winchester to reimburse me. No luck so far. They have ignored phone, fax, and e-mail contacts. The paperwork supplied w. the safe advertised a 4-year limited warranty. Obviously not worth the paper it's written on.