I recently purchased a Kel-Tec P-32. I thought the size would be ideal for summer, Florida concealed carry when wearing the typical FL summer wear of shorts and a top. I also liked the fact that the gun was American made. I took it to the range to and I really liked the way the gun felt & shot, but unfortunately after about 50 rounds, it started dropping the magazine. In that I had 3 magazines with me, I was quickly able to determine that it was not a magazine specific problem. When I got home, I telephoned Kel-Tec (they work only between the hours of 9-3, a workday they might consider lengthening in the quest for quality). I was pleasantly surprised when they indicated that the problem was the magazine release spring. Frighteningly, they pointed out that sometimes during the manufacturing process, too much material might be honed off but the fix was an easy one. They agreed to send me a new spring and release button. Here is what I found a bit disturbing. The gal with whom I spoke indicated that she would send me three sets of parts, and I should choose the longest spring. I found it odd that their manufacturing tolerances was so lacking that they would have different sized springs meant for the same firearm. She further stated that it was about a 5 minute fix. The parts arrived and as advertised each of the 3 springs was slightly different in size. I got out the instructions which turned out to be 16 steps and after pondering the instructions, I sent the firearm back to the factory for repair. It has been there for two weeks and has yet to have the alleged 5 minute repair applied to the gun. I called and was told that they were swamped and they were trying to get guns out as quickly as possible in that they are closing down for 3 weeks on the 23rd. It looks like that when they finally get back to work, they will have had my gun for 5 weeks, and I have no idea where it is in the hopper of guns needing repair. The fact that they are "swamped" with repairs is not exactly an encouraging fact when considering the purchase of a Kel-Tec product. I was told prior to the purchase that buying one of these cheapo Kel-Tecs is simply purchasing a starter kit, and from there one must do a "fluff and buff" to ready it for service. I find that concept rather ludicrous and would suggest that Kel-Tec work longer than 6 hour work days and take perhaps only 2 weeks off rather than 3 for the holidays, and perhaps that will enable them to put out a quality, reliable product rather than a "kit" gun. I am ex law enforcement & military and have been shooting guns since the 50s. I have never had to have a weapon repaired for any reason, but then again I have always purchased quality. Lesson learned. As an aside, I mentioned to my local dealer that I was interested in a sub compact 9mm carry gun. He indicated that he carried a Diamondback DB-9. Quick research revealed that they are simply a break-off company from Kel-Tec also based in same FL town. I went with Kahr and I couldn't be more pleased with my PM9 which I recently purchased and has yet to have a single malfunction at the range. Anyway, I am not looking to start a debate, but simply an outlet for expressing my frustration and perhaps save someone else from making the same mistake. I would love to be able to support an American company based out of my state, but alas, that is impossible under the circumstances.