The Dive Shop San Marcos Texas FFL

Discussion in 'NFA/Class 3 & FFL Discussion' started by notdku, Nov 12, 2009.

  1. notdku

    notdku Administrator Staff Member

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    Whatever you do, do not get an FFL transfer from The Dive Shop in San Marcos, Texas.

    home

    Worst FFL experience of my life.

    Haven't transferred a gun since moving here so I Google FFL owners, he's listed so I call and ask about the transfer. Owner says sure send it over, I tell him it will be there in 3 days. Get Fedex notice it was delivered, go that day. "Oh sorry the Owner went on Vacation, he will be back sometime next week." Would have been nice that he mentioned that or the fact he can only do the transfer. Fine, give me a call when he gets in. They never called.

    I go late the next week, the Owner is finally back and to my pleasant surprise the most unfriendly guy I've done business with. Completely devoid of emotion. He says there is a delay with the FBI approval (I didn't put my SSN on application) and will call when cleared. Of course again never calls. I go back several and days and get "Oh I found out a day after it was approved." .. Great, thanks for calling, give me the gun, two weeks after you got it.

    Overpaid for the transfer too. Terrible experience. Will never do business there again.
     
  2. c3shooter

    c3shooter Administrator Staff Member

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    There are some folks that I cannot figure how how they have managed to remain in business- sorry you had to meet one of them.

    FWIW, both Gunbroker and AuctionArms have a "find a FFL" feature on their home pages. Pull it up, insert your zip code, and it finds FFL holders that have registered with them as being willing to perform transfers- and in some cases, lists their fees.

    I got my 03 FFL to relieve some of those headaches, and have found two friendly local 01s to handle the stuff my 03 does not cover.
     

  3. pl1050

    pl1050 New Member

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    I live in the san marcos area as well and have had the same bad experience. I have had 4 firearms shipped to the dive shop and every time I get the same RUDE treatment from the owner. I feel that $35 for him to make a phone call is a good deal but I guess he feels otherwise. One time I had a rifle shipped there and they misplaced the package for almost a week until I went down there and showed them the delivery confirmation, then all the sudden they found it. Then I bought a rifle last week (christmas present, spent $1800 on it) and come to find out they are closed until the 30th and my gun has been there since monday so now I have an $1800 rifle that I cant even go get for another week (no calls or nothing from them). I wish they would of let me know they were going to be closed for so long its ridiculous. Is there any other place in this area that enjoys making money and doing business with customers because I am fed up with the dive shop and its owner.
     
  4. notdku

    notdku Administrator Staff Member

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    Wow. That mirrors almost verbatim my experience. I wonder how the guy stays in business when he acts angry that your in his store. I've never had an experience like it before.

    Dealing with Don at the Dive Shop was the worst customer service I have ever experienced ever.

    The worst part is it's right by me, so convenient yet I would never think of giving them my business.

    Dive Shop
    1911 Ranch Road 12
    San Marcos, TX 78666-2548
    (512) 396-3483

    I'm having another FFL transfer done this week. I will post my experience when I'm complete.
     
  5. lonyaeger

    lonyaeger New Member

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    I would think that, if you're in the Austin/San Marcos area, you would have LOTS of options for FFL dealers that would be happy to take care of your shipping or receiving needs.........?
     
  6. notdku

    notdku Administrator Staff Member

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    I avoid Austin like the plague. Only 3 FFLs here in San Marcos. I think I found a quality one though. Called him today and he already faxed his FFL information minutes after I called.
     
  7. lonyaeger

    lonyaeger New Member

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    Yeah, that Austin I-35 traffic is a be-otch.
     
  8. Glasshartt

    Glasshartt New Member

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    Found a great FFl here in El Paso. He starts at $25.00 and goes down $2.00 with each subsiquent transfer until it is $15.00. He also goes down $2.00 if you refer someone to him.
     
  9. TheOldMan

    TheOldMan New Member

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    Excessive transfer fees is what finally spured me to get my own C&R license. Even after all of the thousands spent at my local shop, the owner still wanted to charge me $25 to handle my auction site aquisitions. Now he's lucky to see me once or twice a year.
     
  10. ggordon

    ggordon New Member

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    Bad transfer experience

    It's amazing how some dealers try to nickel and dime you. I recently bought a pistol at gun show outside of my state. Another dealer - from my state-
    agreed to handle the transfer for me. I've spent $thousands$ with this second dealer over the past decade and felt I could trust him.

    He offered to do the transfer for $45, a bit high but it would save me quite a bit in shipping and a fee to another dealer so I agreed. Also, he was the only dealer from my state at the show.

    When I went to pick up the gun he then tells me there's an additional $10 fee for the NICS check and tax. I guess $45 isn't enough for 5 minutes of paper work and a phone call.

    So I had to pay him $60 instead of the agreed upon $45.

    Well lesson learned: that little bit of greed will cost him thousands -- I won't buy squat from him going forward
     
    Last edited: Feb 10, 2010
  11. JohnCrw34

    JohnCrw34 New Member

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    The Dive Shop in San Marcos is horrible!!!

    I had two pistols shipped there and had the exact same experience. When I showed up at the shop to get them Don wasn't there. Okay I try again the next week twice and no luck. I'm thinking my God, how do you people ever stay in business! It took an entire month for me to finally catch Don in the shop. It was one of the worst examples of customer service I had ever seen. His employees are the same way, fat and lazy. You ask them to have Don call you and they make up excuses. Caught one of em' watching porn on the computer when I walked in. I think he told me his name was Kevin or something. Embarresing to say the least.
    Is there no value in treating customers with respect and kindness anymore???

    I truly hope that they go out of business soon...
    Any of yall know of a better FFL dealer in the San Marcos area?
     
  12. kburton264

    kburton264 New Member

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    Same experience with The Dive Shop in San Marcos. He received the gun I purchased by auction, but did not call to let me know! Here's my impression of the owner, he's an old hippie guy, an old grumpy hippie. When have you ever known an old hippie type to be cheerful or efficient. His world is diving and he really does not give a rat's rear end about anything else. Don't know if he even has maintained his FFL status.

    If anyone knows of a good FFL in the San Marcos area please let me know! I've purchased a Rhino revolver from GunBroker.com and need to make arrangements for delivery
     
  13. JonM

    JonM Moderator

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    Wow!! is that guy STILL in business?? Back in 1985 i got scuba certified there and he was an ***. It took 6 months to get my cert card. I cant believe that moron is still there with the door open!!
     
  14. Axxe55

    Axxe55 The Apocalypse Is Coming.....

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    do they have any pawn shops there? some pawn shops have an FFL and can do a tranfer, and sometimes are not even listed in an FFL directory for doing transfers. just another option to consider.
     
  15. TheOldMan

    TheOldMan New Member

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    Sorry ya'll are having such a hard time with this A-Hole but I gotta ask this question: Why are you still dealing with him? I mean one fella has had several firearms transfered with the same bad results each time...:confused:
     
  16. MrM4

    MrM4 New Member

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    Sounds like a bad deal, guess Id look for a new dealer.

    We receive guns for people on AA and GB transfers, $25 for the transfer if your a repeat customer. We call the buyer within 24 hrs and make arangments. I do charge a fee for guns left over 30 day though. Even with a NICS delay after 3 days it up to the FFL if he wants to transfer it.
     
  17. TheOldMan

    TheOldMan New Member

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    ? Not sure I follow that part..:confused:
     
  18. MrM4

    MrM4 New Member

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    The OP stated that he was delayed by NICS, after a delay is given to the FFL doing the background check by NICS a FFL may transfer the firearm after 3 business days if no futher responce is received. We have a policy not to transfer anything with out a NICS approval.
     
  19. NativH

    NativH New Member

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    If you are in the Houston or Montgomery area and need a nice FFL, drop me a line and I'll get you in touch with Teddy or Charles.
     
  20. TheOldMan

    TheOldMan New Member

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    Gotcha now... Thanks for clearing that up for me.