Taurus International Manufacturing INC

Discussion in 'General Handgun Discussion' started by ninjatoth, Aug 3, 2009.

  1. ninjatoth

    ninjatoth New Member

    :eek:I have a Taurus 94 .22.It was having some problems,alot of misfires,locking cylinder etc.Well,on May 23rd,I went to where I purchased the gun to have it shipped back to Taurus for them to honor their lifetime warranty.So I waited and waited,and eventually,46 days later,we called to see what was up.They said it would be done in a week to a week and a half,so today,26 days after we were told that,we called to see what was going on,and they said that I wasn't getting my gun back,and that they were giving me a new gun,and that it ships sometime in august.It's already been 72 days,and they say sometime this month?And how does that work anyways?I am registered to that serial number right?Do I have to get a new permit just to get the gun?Or can they somehow engrave a new gun with that number?I have no Idea how that works.
  2. Franciscomv

    Franciscomv New Member

    Several people have had problems with Taurus' customer service, they always seem to honour their warranty eventually.

    About the serial number, I know some manufacturers just trash the deffective one and engrave the the serial number on a new one. I've seen it done at the Bersa factory when a friend had the slide on his Thunder .40 replaced. However, you should call Taurus and ask.

    You mentioned the store where you bought the gun was handling the claim, if I were them I'd just give you a new revolver and then wait for the Taurus replacement. I've done that a few times at my store, the customers have always returned for another purchase.

  3. Gojubrian

    Gojubrian New Member

    I like taurus and have owned several. I currently own a pt111 milenium pro 9mm. I got it before I read all these horror stories about taurus, hopefully i'll get rid of it before it jacks up,lol.
  4. Mark F

    Mark F Active Member Supporter

    I have several Taurus pistols, and so far I haven't needed any Warranty work. My Ruger Super Blackhawk needed work, and it was gone for 3 months. I don't think Taurus is any worse than Ruger... BUT I could be wrong about that.

    My CZ, Colt, Smith & Wesson, and Tokarev pistols have never needed work, and probably never will.