Sig p238 dropping mags...

Discussion in 'SIG Sauer Forum' started by deepcover82, Dec 20, 2014.

  1. deepcover82

    deepcover82 New Member

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    Just bought 2 days ago, my first sig...

    Was so excited to try it so went immediately to friends house with range and shot. First shot jam, then started dropping the mag. Tried both mags bought an extra was the same that came with the gun 7 rounder. Anyone else have this problem?

    The gun did the same thing for me and 2 other experiences shooters while we watched each other closely and were not hitting the mag release. Tried several grip styles same thing every couple shots.

    Am i the only one that got a malfunction 238?

    So disappointed :-( have to ship back for them to look at. I also own a Glock 17 and a Springfield XD S and have had zero issues with them. I was told by many friends how awesome signals were and how my guns that I have were subpar compared to this and I am so disappointed that this has not proved correct thus far in my experience anyway
     
  2. deepcover82

    deepcover82 New Member

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    If anyone has had this problem please share your experience and what was done to remedy it! Ill keep you guys posted how they work it out for me...
     

  3. JonM

    JonM Moderator

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    common mistake is employing undersized grips and oversized mag release or just a over size mag release. the thumb hits it on recoil dropping the mags or causing a malfunction.

    i would look to user grip before a mechanical issue when mags are dropping on recoil. its pretty much never a gun problem that causes that
     
  4. clr8ter

    clr8ter New Member

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    OP, so the gun is new and as-is shipped from SIG? Jon, doesn't it seem odd to you that 3 different people had the same issue, and they bothered to take note of their grips, and whether or not they were hitting the mag release? I have the 938, and it does some funky mag things, so this wouldn't surprise me at all.
     
  5. SSGN_Doc

    SSGN_Doc Well-Known Member

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    Mag release may be defective. Any manufacturer can let out a mistake. It's how they deal with it that may be more important.
     
    Last edited: Dec 20, 2014
  6. JTJ

    JTJ Well-Known Member Supporter

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    SIG SAUER CUSTOMER SERVICE department at 603-418-8102.
     
  7. deepcover82

    deepcover82 New Member

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    If 3 experienced shooters have "user error" on this gun... it must not be very user friendly if it is working properly. We watched each other not hit the mag release. Ill be excited to get this issue resolved. Thanks for your reply's! im gonna try cleaning and try once more and shoot tomorrow before I send it back Monday... And ill try a 3rd ammo brand also just to be sure its not the ammo's fault.

    Anything other suggestion?
     
  8. deepcover82

    deepcover82 New Member

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    Update*** sig sauer's customer service has been excellent. They sent me a shipping label and assured me it would be back in 2 weeks. Also they quickly responded to a few questions i had. Should have it back in a week or so. Very impressed with how they are handling this for me :)
     
  9. busykngt

    busykngt New Member

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    I think you'll find this is/was a problem with some P238s. Google around or check the Sig Sauer forum and you'll see your very problem discussed. I have a P238 and have never had this problem. As I recall, it has something to do with the magazine interface with the pistol. I believe Sig is aware of the issue and I'm under the impression it was something they've fixed. I understand you just bought it...but how old is it? I bought mine in August 2014 and it didn't have this problem. I'm kinda thinking it's something that Sig solved in the June 2014 time frame. Also, I think you'll find that most Sig owners will recommend a break-in period (unlike Glock or XDs, as an example). I had two jams out of my first 200 rounds on my P238; I personally have decided it takes about 400 to 500 rounds before it is truly broken in. Some may argue it shouldn't take that with a new gun but be that as it may, I still think it makes a great little pocket gun and exceedingly reliable AFTER break-in.
     
  10. TheSadPanda

    TheSadPanda New Member

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    I have a 938 and I have to slam a full mag in, otherwise I get the same problems as you.
     
  11. clr8ter

    clr8ter New Member

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    My 938 strips a round off the top of the mag if you remove a full one. Other than that, no problems.
     
  12. jgoertz

    jgoertz New Member

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    Mine does the same. Annoying.
     
  13. frito

    frito New Member

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    Mine too. Sent it back to Sig last week. Sig customer service was great. Looking forward to getting it back.


    Sent from my iPad using Firearms Talk
     
  14. clr8ter

    clr8ter New Member

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    So they took it back 'cause it strips a round off the top when you drop the mag? Did they indicate they thought it was a problem? If that's the case, I should take mine there, too. Did you sent if to the facility in NH?
     
  15. deepcover82

    deepcover82 New Member

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    Update*** ok i got my p238 back from Sig and they have fixed the issue of the magazine falling out of the gun!

    They "Replaced the magazine catch spring" and sent it back within 2 weeks.

    Tested the gun twice now and it functions and shoots very well.

    Thank you Sig
     
  16. busykngt

    busykngt New Member

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    Excellent! They must'va gotten hold of a batch of weak springs. (However, it seems like this should have been something they tested before shipping those guns).
     
    Last edited: Jan 23, 2015
  17. deepcover82

    deepcover82 New Member

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    What do you mean by it strips a round? If there is one in the chamber when you drop the clip to clear it.. and a bullet falls out of the clip? Or the chamber is empty and you drop the clip and it strips a round off the mag into the chamber? Sorry for my ignorance...

    Well either one i would send it in to have fixed.

    Hope you work it out!
     
  18. clr8ter

    clr8ter New Member

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    Let's say you stick in a fresh mag, and chamber one. Now, you want to unload it. When you drop the mag, the top round in the mag has been pushed foreword slightly by the 1st round being chambered. So the mag ejects only about 3/4". When you pull it out, that top round pivots up and out of the mag, following it out of the magwell, by itself.
     
  19. runningbear

    runningbear New Member

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    Just glad you got it back and it's fixed,also good to read Sig support is good.
    So far I have had no problems with my two new Sigs,a P227 Carry and a WK-25 navy.
     
  20. Mongo

    Mongo Active Member Supporter

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    After the purchase and shooting a new Sig P250F, I sold it. I wasted my money. My first and last sig.