Shame on you Remington UMC .223

Discussion in 'Ammunition & Reloading' started by sgttessnc, Sep 21, 2011.

  1. sgttessnc

    sgttessnc New Member

    111
    0
    0
    I have been using remington UMC .223 for range work with my AR and came across this problem

    I will walk you through the chain of events:

    pull trigger, hear pop, BCG doesn't cycle... try to pull charging handle, cannot.

    RSO comes over says round has misfired. checks action, tries to pull back charging handle to eject round will not pull back... he tries to seat the bolt ejector on the round by hitting the forward assist with a HAMMER! ejector seats so now he is pulling the charging handle back with everything he as has and the rim of of the case shears off...

    at least now the BCG is free and the upper/lower can be separated. BCG is removed from the upper and a cleaning rod is pushed down the muzzle to push the round out of the chamber and this is what comes out.

    NO FLASH HOLE IN THE CASE!

    has anyone ever heard of this?

    I haven't, so I emailed remington about the situation in May.

    I have still not received a response....

    SHAME ON YOU REMINGTON

    any suggestions on how to have remington respond? or just give them the stink eye and never buy any of their products... so far I have gone with option #2.

    thanks for reading
     

    Attached Files:

  2. CA357

    CA357 New Member Supporter

    19,847
    4
    0
    Thankfully your rifle is okay. I won't use UMC ammunition. I don't think it's all that accurate and I have never trusted its quality.
     

  3. neilage66

    neilage66 New Member

    630
    0
    0
    Hoping for a response from a giant conglomerate is sometimes futile unfortunately.

    What exactly is it you expect them to do for you?

    You are ok - your rifle is ok - you are out some time and trouble + 1 round of ammo?

    I assume you have tried all the various customer service help lines?

    Company Information - Our Company - Remington Company Information
     
  4. sgttessnc

    sgttessnc New Member

    111
    0
    0
    not for a butt kissing, but at least a "our bad" and a coupon to try to retain a customer. I dream of opening the door and finding a pallet of 5.56 various loads, but would settle with a thank you for your patronage, we will review the lot and see if there is something we could do to improve our quality assurance.

    that is the least I would think a company could reply with.

    didnt even get that crappy form letter

    still shame on you remington
     
  5. sgttessnc

    sgttessnc New Member

    111
    0
    0
    my upper is at Daniel defense for warranty work now, hope its not due to this... but they did say they are replacing my barrel. failure to feed properly (problem with the feed ramp and barrel extension)

    boo
     
  6. neilage66

    neilage66 New Member

    630
    0
    0
    I think persistence as well as talking to someone in person will get you farther along to a satisfactory resolution. There are many things that could go wrong with 1 email.
     
  7. canebrake

    canebrake New Member

    21,833
    3
    0
    I sent off this email.



    info@remington.com <info@remington.com>

    Remington UMC .223 with no flash hole?

    My name is cane brake (on the forum) and I am a moderator on www.firearmstalk.com forum.

    I just read a post by one of our 30,000+ members that had a mis-fire with your UMC .223 ammo.

    Shame on you Remington UMC .223

    His complaint is that when he contacted you he has yet to receive a reply.

    I am writing you to see if you can assist sgttessnc (forum screen name) with his inquiry?

    I invite you to respond with Remington's answer to sgttessnc questions in the above forum post.

    I look forward to your reply.

    Should you want to talk to me you can reply to this email or call me at 954-555-1234

    cane brake
    Coral Springs, Florida​




    Let's see if Remington responds.

    cane
     
  8. sgttessnc

    sgttessnc New Member

    111
    0
    0
    thank you for the intro and mediation into this matter. I appreciate the assistance, it wasn't what I was expecting, but it isn't without sincere gratitude. thank you canebreak.
     
  9. canebrake

    canebrake New Member

    21,833
    3
    0
  10. sgttessnc

    sgttessnc New Member

    111
    0
    0
    No response still holding my breath. Shame on you Remington
     
  11. trip286

    trip286 New Member

    18,658
    1
    0
    Cane, I called that number. It don't work dude.
     
  12. tiberius10721

    tiberius10721 New Member

    499
    0
    0
    Now that is something you dont see everyday. Probably made on a monday.
     
  13. rjd3282

    rjd3282 New Member

    3,852
    0
    0
    This is why I reload all my SD loads. I trust my quality control better than a bunch of strangers quality control.
     
  14. beaglesam

    beaglesam Active Member

    1,939
    8
    38
    I know this old, but if you Google this number you must call a whole lot of people Cane.
     
  15. elfmdl

    elfmdl New Member

    401
    0
    0
    Try getting a customer service number and really lay into them if you don't get any satisfaction from them ask to speak to their manager.
     
  16. JonM

    JonM Moderator

    20,110
    19
    38
    ive seen no flash hole with remington and winchester new unloaded brass.

    since i dont buy much if any ammo off the shelf other than premium handgun SD ammo and 22lr ive never had a issue with off the shelf 5.56 ammo :D only with an extremely rare out of round prime pocket or out of round flash hole or non existant flash hole.