Im hoping maybe somebody has had the same problem as me. A few weeks ago around may 10 i bought a brand new I.O Hellcat .380. I get it home goto to disassemble clean and oil it and the assembly spring pops out of place seperating the frame from the lower reciever. I promptly the next business day in fact went back to where i bought it and had it sent back to I.O INC. It is now June 4th and still no gun. I have called them for updates if they do not answer i never hear back from them if they do answer they dont know what is going on with my firearm. In 2 days i have a ccw class i was suppose to take with this gun. Needless to say im a little ticked off. Is there someplace where i can file a formal complaint against the company? Is there some way i can make them realize that this is extremely poor customer service? What can i do aside from re saving the money and buying a 500+ dollar gun to replace the one that broke so i can take my course? I am working but i dont get paid till friday and i wont have enough out of one check to replace the gun. Can anybody help me here atleast with some advice. I would appreciate it. Thank you for taking the time to read this long post.