I went into the store told them I'm a first time rifle owner and needed a kit to clean my gun. When I asked if he could show me how to clean it he just made a face and said there are instructions on the kit! Hah! Nothin on the kit helped me. Lol I muddled threw it and cleaned it. What is with these guys ?? They can't help a fellow gun owner or what!?! I just simply forgotten how to take the bolt out... I am very carful with my firearm and never have it loaded. Sheesh!! Why are they so prickly!?