The above is a website of (suposedly) true stories of folks that deal directly with customers. Usually 2-4 new stories a day, and a safe-for-work sort of site. One of their recent postings- (An elderly customer we have would order a new credit card, like clockwork, every two weeks.) Me: “Hello, ma’am. This is [credit card company]. We were reviewing your history with us and we noticed that you get a new one every two weeks.” Caller: “Of course I do! They won’t work!” Me: “What exactly is wrong with it ma’am?” Caller: “The magnetic strip isn’t working!” Me: “How can you tell this?” Caller: “Well, when I put it on the fridge, it just falls off!”
