Purchased a Rockchucker Supreme Master Kit last week from our local Scheels. Realized after careful unboxing that they forgot to include a deburring/chamfer tool. Emailed RCBS techs from their web page. Immediately received a message stating they would be in contact within a few days. After confirming where I purchased the item, they are sending out a deburring/chamfer tool at no cost. Very happy with the quality of components in my kit and their customer service thus far. I thought I would share this story, since often times companies get bashed on the Internet when something goes wrong. Rarely do you hear when a company does right. If you are considering reloading components I can vouch for RCBS's customer service.