La Rue Tactical

Discussion in 'AR-15 Discussion' started by diggsbakes, Feb 16, 2011.

  1. diggsbakes

    diggsbakes New Member

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    I thought I'd start a thread on La Rue as I will be doing a build on a matching set of their "Stealth" billet receivers. This is the first build I will be doing on billet receivers and also the first time I have ever dealt with La Rue.

    I was VERY stoked about this. I love the roll-mark as I was born and raised for 12 years very close to their location. This build is for my Dad and will be getting nothing but the best components from the bottom up.

    I am having a bit of trouble (seems to happen to me quite frequently, oh well) with the shipping. Here is a time-line:

    Ordered and Paid w/ CC: - 1/27
    Sent Conformation # : - 1/28
    Began Checking my FFL: - 2/5
    Sent them 1st e-mail asking what was the status of my order: - 2/11
    Sent 2nd e-mail expressing concern and discontent: - 2/16

    I know they say that some products are not always stocked and to let them know if expedited shipping is desired, but damn over 2 weeks and no contact even. ALL of the other parts that were ordered have arrived (some over a week ago) and I want to get this thing DONE, before my folks come up in March. Not looking good.

    I will update the status of order and fit/finish (of course a couple pics;)) upon arrival.
     
  2. lonyaeger

    lonyaeger New Member

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    I have made several purchases from LaRue and I love their products but, more importantly, I love the way they do business. Their service is just excellent.
     

  3. Jo da Plumbr

    Jo da Plumbr New Member

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    I just got a scope mount from La Rue. I like all the extras in the package. I still haven't tried their Dillodust. (I had to read that a few times before I read it right) Got an interesting look from the GF when she saw the, "God bless our troops... especially our snipers", bumper-sticker. The mount attached great but I still have to take it to the range for the real test.
     
  4. lonyaeger

    lonyaeger New Member

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    It is NOT a new type of lubricant, Jo. I found that out the hard way.
     
  5. M14sRock

    M14sRock New Member

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    If LaRue is an option, LaRue is the answer.

    I have ordered a lot of stuff from LaRue over the last few years, and there is no better company to do business with IMO.

    The Stealth stuff is often out of stock. Did you check avail?
     
  6. Dillinger

    Dillinger New Member

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    Diggs - I have done business with LaRue on a couple of occassions personally and for friends. We have also done business with them through the shop for parts and a couple of times on complete weapon systems.

    We have NEVER had a problem with them, but when you are producing the kind of numbers they are producing, at the quality they are holding themselves to, is bound to create a backlog.

    I have to agree that no contact is a customer service issue, but your e-mails were 5 days apart, and we don't know if LaRue is at a show or away from the office.

    Have you tried calling the customer service line and inquiring that way?

    Also you placed an internet order ( presumably ) for a specialized item that is CNC machined to the utmost tolerances a little over 2.5 weeks ago - do you think that maybe you are being a bit over anxious? :eek:

    JD

    PS - LaRue has never charged any CC we have used for payment until a product was shipped. Maybe stuff has changed?
     
    Last edited: Feb 16, 2011
  7. mjkeat

    mjkeat New Member

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    I have had nothing but good experiences w/ Larue. There stuff is awesome. There website gives plenty of good info to help make sure you get the correct items for your application. If not they encourage people to call w/ questions.

    I'm guessing they didn't have your part in stock. I do know Texas had some bad weather that they are not used to. I had an order from a company in the Ft Worth area delayed because of UPS. It kept saying something about delayed due to in climate weather. They may have not been able to get to work to run the CNCs. Who knows. I do know Larue usually has a quick turn around.
     
  8. Sniper03

    Sniper03 Supporting Member Supporter

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    Diggs,

    I do not know for sure. But just thinking part of the delay might be because they had a booth display at the International Shot Show in Las Vegas in January. There were only 56,000 people who attended counting vendors. And as most AR and other manufacturers the received hundreds of orders for their product. I spoke to La Rue one evening while he was at dinner with his wife. And he said that business had been absolutely crazy at the Shot Show. So could be one reason! I only know them for being very customer service oriented!

    03
     
  9. mjkeat

    mjkeat New Member

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    I forgot about Shot being just weeks ago. Theres three real lagit reasons right there. Weather, time out of the shop for shot, and probably an insane amount of orders placed during the show.
     
  10. diggsbakes

    diggsbakes New Member

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    No, I work every business day and cannot call from work due to restricted cell phone usage. (government crap :barf:)

    I am not "overanxious" as I have plenty of projects going right now (house is getting some attention too ;)) and pretty content with my progress with them. If it takes more time, then great! More time = higher quality.

    I have been in the trades for over 10 years (Carpentry) so I probably understand better than most what it takes to produce a product/project. I would just like to know, so that I know when to pick it up. If you remember my FFL is not the most organized. . . so I don't want the receivers to sit.

    Moving ON:
    I have also heard nothing but good things on La Rue and if these receivers are what they say I'll be immediately buying another set for myself. Sun Devil is also very appealing. Prices and quality look awesome!

    As far as going to a custom Billet set, I think folks should have a couple builds under their belt before jumping in. I've never put a scratch on a receiver, but have came close and would have hated to have had it happen to this one! :eek:

    Also if you're gonna start out with the best of the best for your housing, then the internals and other components should be the best of the best as well, right? Since this is a present for my Dad, there are a couple of preference components that will be left standard, for him to modify to his personal liking. He picked La Rue for the set and has also used them for mounts and other accessories with nothing but good things to say about quality AND service, so I have faith.

    Don't misunderstand. I was just reporting experience for others to note in the OP. . . that's what we do right? :)
     
  11. Dillinger

    Dillinger New Member

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    Absolutely. And thanks for reporting the accurate truth. If you want, PM me your order number and info and I will call LaRue and check up on it for you.

    *and don't worry I would NEVER think of redirecting the shipping :D*
     
  12. diggsbakes

    diggsbakes New Member

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    Update

    Well, the wife called La Rue today. She talked to Alfred and Jamie. Alfred said he did not have a record of my purchase and after she gave them the conformation and billing number, he found that the order was under her (my wife's) name. So. . . what I think happened is that I placed the order under my account, but my wife's name is on our debit card, so I put her name as the billing info. I do this on every single purchase that I make using our checking account and this was the first time it was a problem. PROBABLY JUST AN HONEST SLIP, DUE TO THE SHOT SHOW. (good enough? :)) But he claimed that an e-mail was sent for inquiry about this issue. There WAS NONE. My wife let him know that was not accurate and got switched to another member, "Jamie."

    Once the gal Jamie got on the phone, she made things happen. Luckily the owner of my local FFL was at the store and between the 2 of them they got info. exchanged, so the lower will go out Wednesday. Apparantly there is a 3 week waiting period on the Stealth uppers! (Back log?) So once this is all said and done 6-7 weeks will be the total wait time. . . I know, I know they are the best. . . But damn. They have every piece of contact info. needed to reach me. They could've called or e-mailed (5 min MAX) and this ball would have been rolling sooner.

    Well, I will only miss my shooting date with my pops by a month, but he'll have a great gun. . . eventually.

    On Another Note:

    This weekend or next. . . I will be ordering a set of billet receivers for a rifle for myself. This will be my first on billets. I will be spending quite a bit less. I'm thinking Sun Devil, Mega, POF, etc. The quality, service, fit and function will be directly compared and reported.
     
  13. mjkeat

    mjkeat New Member

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    Glad that you got that all cleared up.

    Give Quentin Defence a look. They make good stuff.
     
  14. canebrake

    canebrake New Member

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    Built my SOCOM with the Mega Billet Lower # GTR-3S.

    Rainier Arms, LLC™ | Browse | Receivers - Lowers | Mega Billet Lower - GTR-3S

    Outstanding quality, look at them for your next build.

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    [​IMG]
     
  15. diggsbakes

    diggsbakes New Member

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    Will do. Looks great! I dig the roll mark too.

    I still can't decide what direction to go with my caliber choice for my next big one. . .