"Help" from the LGS

Discussion in 'AR-15 Discussion' started by sparky17, Jun 15, 2012.

  1. sparky17

    sparky17 New Member

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    I stopped by the LGS looking for a heavy buffer for my Rock River. When I told the employee I was looking for 1 to smooth out the recoil I was told all I needed was a different spring. He then told me that the heavy buffers were for rifles not carbines. All this while holding a carbine heavy buffer. I may be new to ARs but I do know the differece between carbine and rifle buffers. This is the same guy who once told me not to buy ammo from Walmart due to expiring primers. I did not buy the buffer from him, wanted as much for an unknown buffer as a Spikes H2. On the plus side he did GIVE me a carbine length spring so now I have an extra. I think I've made my last trip to that store!
     
  2. JonM

    JonM Moderator

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  3. EW1066

    EW1066 Member Supporter

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    The guy at your LGS is mistaken, ignorant, stupid, and idiot or all of the above. If you find you have to go to that gun store again......AVOID THAT DUMB A**.

    EDUB
     
  4. sparky17

    sparky17 New Member

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    Plenty of other stores here in CO. That one is on my list to avoid. If they hired the guy I talked to the rest of them may be just as bad. He even offered to "tweek" my AR if I brought it in!
     
  5. hawkguy

    hawkguy Well-Known Member

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    this is all too common in gun stores i'm afraid. in texas, most folks are polite and helpful in retail stores. gun stores are sadly, almost always, an exception to that rule .

    i have a local GS that has very good prices due to incredible volume. but the last thing i will ever do there again is ask for help or suggestions. 50% of the employees are snide, dismissive, and Know-it-alls. a very poor reflection on shooting sports imo.

    thankfully, living in the information age, you really don't need to speak to these guys at all. i just research on my own & tell them what i want.
     
  6. jjfuller1

    jjfuller1 New Member

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    check these out.

    www.heavybuffers.com

    they are little expensive but man. im running both the rifle, and carbine lengths in my wifes and my rifles. they give reduced recoil, and a louder, boomier report. in my case these buffers have also greatly reduced my sproing noise..
     
  7. EW1066

    EW1066 Member Supporter

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    Please tell us how it is you believe that this buffer produces a "louder, boomier report". What aspect of the buffers function has been changed that produces these results? I'm pretty sure it's at the wrong end of the gun to produce the effect you described. I'll give you a reduction in "sproing". Only because I cannot in my mind come up with a clear reason why it could not. On the other hand I would really like to laugh or learn something today, so please elaborate on the "boomier report".

    EDUB
     
  8. c3shooter

    c3shooter Administrator Staff Member

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    Generally a fairly laid back person- however, i DO recall one visit to a large gun shop. Clerk asked what i was looking for- told him I was looking for a box of uncommon ammo- needed a box of .32 Short Colt revolver ammo.

    With a bit of a sneer he tossed a box of .32 S&W on the counter, and advised me it did not matter what make of gun or what barrel length.

    Smiled, told him I needed something else. Leaned over the counter and asked- "Could you please see if you have anyone working here that has the intelligence to LISTEN TO WHAT THE CUSTOMER ASKED?"

    He looked kind of stunned. "The .32 Short Colt is the name of a cartridge, not a description of a gun. It is not a .32 S&W cartridge. If I had wanted .32 S&W, I would have asked for it. .32 Short Colt is a smaller diameter than .32 S&W, and is identical to an obsolete round called the .320 European Revolver cartridge. Now, do you want to go find someone to help me, or should I go looking for them?"

    Manager was nice guy- asked what in the world I was shooting .320 Euro in, and gave me a second box free. When I left he had the Counter Cowboy headed towards the back room.
     
  9. SSGN_Doc

    SSGN_Doc Well-Known Member

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    We have a gunshop that is set up to tailor to the more tacticool crowd. I like many of the guns and supplies they carry but the owner is very opinionated.

    I was looking at a 1911 Springfield and he kept trying to push me toward a Taurus. I used to work in a gun range/shop when I was going to college and we sold a lot of Taurus guns. We also sent a lot of Taurus guns in for repair. So, I guess I've become very opinionated myself.

    Then I brought a friend in to look at an AR and the shop had just received 10 Carbon 15 ARs. He kept pushing my buddy toward that Carbon 15. So, I pulled out my iPhone and started scrolling through some pictures of broken Carbon 15 uppers and lowers because he said I couldn't prove that it was a bad idea to make receivers out of plastic to the same dimensions as an aluminum receiver without adding reenforcement to certain thin areas of an AR receiver. He shut up and left us alone after that. I only go there now to put my hands on guns before I order them from another shop with a more down to earth owner who also has better prices.
     
  10. JonM

    JonM Moderator

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    oh common!!! the sproing is awesome. i been shooting ar's since the 80's and it never gets old
     
  11. Axxe55

    Axxe55 The Apocalypse Is Coming.....

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    most times i already have in mind what i am looking for in a gun store, so i have already done my research and in pretty much a buying mode. if a salesman tries to sell me other than what i want, or tries to make me feel as if i don't know what i am talking about. i say thank you and have a nice day and leave. i will take my business elsewhere. that is why i drive as far as i do to the LGS i do most of my business with. they are not always cheaper on gun accessories and ammo, but the prices on the guns is great, the customer service is great, and the owner is very knowledgeable without being a know-it-all.
     
  12. AgentTikki

    AgentTikki New Member

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    EXILE MACHINE TWANG DANG SWEET RECOIL SOUND AMPLIFIER
    $149.99
    AR-15 Buffer replacement amplifies the twang for our customers who can't get enough of the sweet sound of the recoil spring Twang.
    Just replace your existing buffer with the TWANG DANG, and you will experience an 85dbA increase in twang sound pressure level (SPL). (Dang! it's loud!)
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    For customers who do not use electronic muffs or hearing aids, we have an optional bluetooth cassette tape boombox adapter so you can set your boombox on your bench so everyone else can hear the amplified twang too.
    The TWANG DANG is also perfectly matched to our ROKK STOKK 300W STEREO amplified A2 stock.
    In live fire tests of our prototypes, we found a marked improvement in the ability of the shooter to hear the twang.
    (Use of boombox not recommended at a public range. Nearby shooters may confuse your amplified twang with the unamplified twang of their own weapons.)


    Brought to you by the good folks of ExileMachine.com
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    Attached Files:

  13. EW1066

    EW1066 Member Supporter

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    THAT ! My friend, is some truly funny stuff.

    EDUB
     
  14. Chandler51

    Chandler51 New Member

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    Man, that is the damned truth!! It's my experience that 99% of SHOOTERS I encounter at the range are friendly and pleasant. You run across the occasional tool, but they are the exception. OTOH, the LGS's are the exact opposite. And for what reason? I've never seen the likes of an industry that is so sh!tty to customers. I have one LGS that I deal with, because they for the most part are glad you are there. One guy is an ass, but Ijust don't deal with him. The only down side to this store is everybody feels the same way I do about them, so they are always PACKED. Maybe 1800 - 2000 sq ft store, and never less than 50 shoppers. Usually far more. Go into another LGS, and there might be 10 people shopping when they are "busy".

    I can't understand it.
     
  15. Quentin

    Quentin New Member

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    Tikki, you really outdid yourself this time! :D :D :D
     
  16. EW1066

    EW1066 Member Supporter

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    Maybe it is a result of the type of people that are attracted to guns and sales. Think about it. Someone who is a good sales person is necessarily an extrovert. An extrovert that is attracted to the gun culture is many times going to be an ALPHA DOG type personality. Those two together are not usually a good thing. They will try to Impress you with their knowledge (baffle you with bull sh*t) more often than not. They have a cursory knowledge of all the products in the store and very little indepth knowledge about any of it. A customer comming in to buy a specific gun either knows nothing or everything about it. People at the gun store are first and foremost SALES PEOPLE. If they are straight comission the situation only gets worse.

    When I got out of the Navy (1992) I worked at Circuit Ctiy for several years selling computers (think 486's, DOS 6 and Windown 3.1). My Navy job was in electronics and computers. In my sales job, the best sales people were the ones who knew nothing or very little about computers. The two of us that had strong knowledge spent most of our time educating people who knew nothing, including co-workers. I literaly had customers say to me " What button do I push to make it do something?". The customers that knew what they wanted (had researched) came in pointed and said "I want one of those". Simple and quick. The simple and quick were few and far between. A knowledgable sales person will end up spending more time educating a customer than selling. Thats great for the customer but bad for the sales person and the store owner. Soon the knowledgable sales person gets frustrated that he's not making money while the snot nosed teenager is raking it in. At which point he will stop answering questions and seem like the biggest A** in the store. (Do I sound bitter? LOL)

    I guess it boils down to, the uneducated can sell more to the uneducated because neither one knows better.

    I personally don't go to the gun store for advice. I go there to buy stuff. I come here and to other forums for advice. I ask questions. I question the answers that I don't understand or that some how defy logic. I try to sift through the BS and look for a consesus. If an SME decides to chime in all the better.

    Sorry for the rant......But I feel better now


    EDUB
     
    Last edited: Jun 16, 2012
  17. Chandler51

    Chandler51 New Member

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    I think you've over-thought it a bit. I'm not talking about them being helpful or not. I'm talking about the fact that they are a$$holes.
     
  18. EW1066

    EW1066 Member Supporter

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    Maybe, but if you have ever worked the other side of the counter you might see where that train of thought came from.

    BTW if you think that gun shops are the only ones like this......you havent been in an auto parts store lately...or ever for that matter. Try going to a dealership parts counter some day. You might appreciate the gun store guys a little more after that.

    EDUB
     
    Last edited: Jun 16, 2012
  19. AgentTikki

    AgentTikki New Member

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    i'm gonna agree with you on that...most sales counters have people like that.
     
  20. Chandler51

    Chandler51 New Member

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    I've been on both sides of the counter. As an employee AND a manager. I've never understood the attitude some people take toward their customers. Whatever happened to "the customer is always right"?

    This notion people have today....


    SALESMAN #1: "can you believe the morons who come in here? They don't know ANYTHING."

    SALESMAN #2: " I KNOW!!! I had to explain to that couple why our product is something they should spend their hard earned money on!!!

    SALESMAN #1: "geez...what do these people think, that we're paid to be here and actually do something to help them?"

    And that's some argument you have there, EW. I don't agree with you, so that means I've never been to a parts counter? Really? I've opened businesses, I've ran businesses, and I currently manage 45 employees, along with every dime it costs to keep them employed. The ones with the attitude illustrated above don't work for me long. Maybe it's that attitude that was responsible for the "19 year old" being more successful at sales than you.

    Just an observation .