GP100 frustration

Discussion in 'Revolver Handguns' started by GlormRax, Mar 15, 2012.

  1. GlormRax

    GlormRax New Member

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    Hi All,

    Need to get some feedback on a problem with a brand new gp100. Picked it up new at local shop mid January. A couple visits to the range, probably went through 200 rounds so far, combination of 357s and 38specials, no issues at all until this last trip beginning of March. Problem was "freezing up" on three cylinders. Three are fine, DA or SA. Then next three it's impossible to cock by hand or DA. Searched thru postings, saw occasional others who had same problem.

    Called Ruger - got a shipping pickup scheduled, round trip to Ruger & back, 10 days total, no cost to me. Service order says they replaced the pawl and trigger, safety function check and test firing. So far so good.

    Until - got the gp100 back today, unpacked it...began dry firing (safely) and WTH?? Exactly the same problem as when I shipped it to them!

    I'm completely blown away that it could have been returned to me, supposedly test fired on all cylinders according to customer support, but it is still broken! Sigh...CS says they will arrange shipping back, etc etc, "sorry for the inconvenience...".

    I'm hoping others can confirm for me that this isn't typical of Ruger?

    I'm tempted to find a local smith to have it checked/repaired here & send the bill to Ruger.

    Arrrgh!!
     
  2. orangello

    orangello New Member

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    That is disappointing! I haven't had any problems with my GP100, so i can't comment on Ruger customer service/warranty work. Suprising to me.
     

  3. winds-of-change

    winds-of-change The Balota's Staff Member

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    I have a Ruger GP100 and I haven't had a problem with it. I'm surprised it came back to you in the same condition. I don't know what could be wrong with it but I will follow this thread closely to see how it resolves. I'm sorry for your disappointment. I have dealt with Ruger customer service and found them to be friendly, helpful and prompt. I kept losing a spring and had to keep getting a new one. :(
     
  4. fupuk

    fupuk New Member

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    I had the same problem with mine after running like 1500 rounds through mine. I took it apart and it looked like there was oil everywhere. I cleaned all of it off and put one drop of oil in the mechanics of it and it works like a dream again. Dont know why it would do it on a brand new gun but maby this will help.
     
  5. blucoondawg

    blucoondawg New Member

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    I haven't had any malfunction with mine either, a friend has had a blued model the same as my stainless one for about 6 years and shot his considerably more and no problems either, I haven't had a problem with any of my Ruger products. I don't know anyone who has used their warranty service either. Some guys on this forum have commented on Ruger having very good service, though as I said I have no experience and hope I don't in the future.
     
  6. goretro77

    goretro77 New Member

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    no malfunctions at all with mine and I've taken mine hiking,camping,home defense and indoor range duty. I hope they do yours right.
     
  7. blucoondawg

    blucoondawg New Member

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    I just talked to another guy who has a GP100, he has said he has had this problem and in his case it was related to using reloads with the bullet not seated to the right length, or from the chambers being dirty and the rims not seating onto the cylinder all the way causing clearance problems with the frame. Maybe check out the cylinders in question and shove some shells in and look to see that they are seating in all the way and nothing in the cylinder is holding them out
     
  8. GlormRax

    GlormRax New Member

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    Took it to my local gun shop, mainly to confirm that I'm not crazy (debatable) but sure enough, I think his words were "yep, f'd up".

    Never had reloads thru it, only factory new, brand name cartridges. Btw, it does this empty, dry-fire mode.

    Thanks all for the quick responses. I'll update this thread with any new info.
     
  9. BlueTurf

    BlueTurf New Member

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    I have never heard of this happening with a GP100 before. I have had a GP100 for a long time and have fired it both single and double-action with no problems. Good luck in solving your problem.
     
  10. winds-of-change

    winds-of-change The Balota's Staff Member

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    I wonder if Ruger would just send you a new gun. That would be nice.
     
  11. GlormRax

    GlormRax New Member

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    Yeah, I was wondering about that too. If they did that, I believe it would need to go to an FFL. Hopefully they'd cover all the fees.

    I think what bugs me the most is getting it back from "repair" in the same condition. We'll see what happens this round.

    At least I still have my 1911 and M&P 9. The 1911 gave me a bit of trouble till I replaced the extractor. The M&P - not a glitch. And here I thought my first revolver would be my most stable platform!
     
  12. GlormRax

    GlormRax New Member

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    I *may* have figured out the problem. After a bunch of reading online, browsing various forums, and google searching I started looking at how the pawl contacts and turns the cylinder. I think it's a question of mechanical (dis)advantage in combination with a cylinder that isn't turning as freely on the shaft as it should be. Never having owned a revolver before I wasn't sure just how smoothly/easily the cylinder should be turning. It occurred to me to try to push the cylinder in the same manner as the pawl. Doing that I could tell that the cylinder became very hard to turn by pushing on the bearing surfaces of the star gear. It's not easy on any of the six positions but at least half of them it's essentially impossible to turn the cylinder by "hand" in this manner.

    Short story is, I stripped it down to where I removed the crane assembly, even found out how to remove the frame latch and ejector rod, but then found that on this GP100 that's as far as I go without a specialized tool to completely remove the cylinder from the shaft. I was able to test my theory by applying a small amount of gun butter to the point where the cylinder meets the shaft and letting that soak for a while. The cylinder is much smoother and freer now and there's no more "freeze up" on three cylinders. There's still a definite stiffness on three so I think I'll still send it back to Ruger along with a note explaining my theory. I suppose I could go the route of soaking the crane and cylinder to fully clean it, but I'd just as soon have Ruger check it out throughly. Maybe the bearings or shaft are in need of work.

    Long post, but figured it might be interesting to some. I'll post again once I get the gun back from Ruger.
     
  13. winds-of-change

    winds-of-change The Balota's Staff Member

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    Great research and investigating, GlormRax. I hope your revolver is up and running smoothly, too. I know my GP100 is still my most reliable gun.
     
  14. GlormRax

    GlormRax New Member

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    Thanks Winds.

    I took it a bit further this weekend and tore down the gp100 again, then soaked the crane & cylinder assembly in Hoppe's. Blew it dry & then lightly oiled. The cylinder now spins very smoothly on its shaft. Assembled & now the gun cycles smooth as silk...nice. Haven't had a chance to get to the range yet but it's looking very good. I'm actually glad I was able to fix the problem myself so that if it begins to get hard to cycle again I'll know exactly what to do. At this point, I'm not planning to send it back to Ruger.
     
  15. vincent

    vincent New Member

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    Been keeping an eye on your thread...fellow GP100 owner...have yet to encounter any problems luckily with mine either.

    Thanks for posting, sucks that you have to learn about your gun that way but still good that you did. Your hard work is appreciated and again, thanks for posting! :cool:
     
  16. JTJ

    JTJ Well-Known Member Supporter

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    The Ruger revolver apparently have very tight tolerances. I had a problem with my SP101 cylinder not closing when loaded. Turned out to be excess oil behind the star. I keep an eye on it when cleaning and have not had a problem since. If a loaded cylinder gets hard to close, check behind the star for excess oil or debris. Ruger did replace a Redhawk for me when it turned out the rear sight was improperly milled. They also replaced a couple of parts for a used gun at no charge.
     
  17. losack

    losack New Member

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    I have a 6inch barreled GP-100. This is a kind of rare bird in that it doesn't have the heavy barrel but the thinner barrel.

    Anyway I have noticed that the cartridges actually slide back and forth as the cylinder turns but do lock up tight when the cartridge goes into battery so to speak (ready to fire). Cylinder lock up is tight everything shoots fine. Great accurate revolver. Just weird watching those shells move back and forth.

    Anyone else notice this? Factory or reloads same deal.

    Thanks
     
  18. GlormRax

    GlormRax New Member

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    Time for an update. I had a chance to hit the range yesterday and am happy to report that the gp100 performed smoothly. I intentionally put 150 rounds of .38 special thru it and another 50 of .357. The cylinder still spins like a top and I couldn't detect any hint of binding. It seems like the extra attention I paid to the cylinder last cleaning has remedied the problem.

    I'll keep this thread updated if I have any more problems with the gun.

    Thanks all, for the feedback!