Cheaper Than Dirt Quality...

Discussion in 'General Shotgun Discussion' started by ryevick, Sep 23, 2012.

  1. ryevick

    ryevick Member

    272
    7
    18
    I am an OTR truck driver and stay out for at least a month at a time which makes "handling my business" difficult sometimes but after several positive reviews on the Hawk 982 I decided it would make a good HD shotgun. I bought it and the thing will not even take/feed a shell. CTD says on their site that all sales are final, no returns. If I want to do anything about it I have to pay and ship the thing from Ga to Oregon to have the IA gunsmith look at it. What a crock! If you send me a piece of crap that WILL NOT EVEN FIRE :eek: , how can you say all sales are final!? Never using CTD again.... forgive me Bud's, I should've known better.
     
  2. Gatoragn

    Gatoragn Active Member

    3,935
    1
    38
    I would call Interstate directly.


    Hours of operation are 9AM to 5PM (EASTERN TIME) Monday through Friday. Contact us @ 800-243-3006.


    FULL ONE YEAR WARRANTY

    From the original retail purchase date, any part that fails in normal use will be repaired or replaced free of charge.

    The warranty expressed above gives you specific rights and is the only warranty provided by the manufacturer. You may also have other rights which vary from state to state.


    WHAT IS NOT COVERED

    Conditions or damage resulting from any of the following:

    Improper assembly or disassembly of the firearm.
    Misuse, abuse, accidents, or unreasonable use.
    Any modification, alteration, or adjustments not authorized by the manufacturer or authorized service provider.
    Cost of diagnostic labor, mileage or shipping charges.
    The above exclusions may not apply in some states.

    IF YOU NEED SERVICE

    * Contact Pisco Gunsmithing at 541-396-5558 or e-mail bob@piscogunsmithing.com.
    * Be sure you have proof of purchase in order to verify warranty status.

    When calling or sending an e-mail please provide the following information:

    Your name, address, telephone number, and the best time to contact you.
    Model and serial number of the firearm.
    Date and place of purchase.
    A clear description of the problem.
     
    Last edited: Sep 23, 2012

  3. ryevick

    ryevick Member

    272
    7
    18
    I will, thanks.
     
  4. Gatoragn

    Gatoragn Active Member

    3,935
    1
    38
    Bumped so you see my edited post. Interstate claims a one year warranty, put them to the test.\

    Good luck.
     
  5. ryevick

    ryevick Member

    272
    7
    18
    i am aware of the warranty... not the point... interstate or ctd should replace this with a NEW AND WORKING shotgun... that's what was advertised, that's what i bought, that's what i want... not a car that been wrecked but repaired... a new car... if I had had this for a while and had been shooting it, yeah repair it... but right out of the gate broken and never fired... that's a replace not repair...
     
  6. ryevick

    ryevick Member

    272
    7
    18
    i will see what they say though...
     
  7. silverado113

    silverado113 New Member

    2,992
    1
    0
    That's why they have "all sales are final". With the Hawk and other cheaper guns that don't have a lifetime warranty on a future purchase of a similar type of gun I would suggest buying them from someone who gets them from the distributor Davidsons. Davidsons has the no questions asked lifetime warranty and with cheaper guns they are worth the couple of extra bucks for the warranty. But as others stated definitely call the manufacturer.
     
  8. Txhillbilly

    Txhillbilly Active Member

    4,435
    28
    38
    Cheaper Than Dirt has always been a POS business.
    I've always wanted to know how much they're paying for their dirt,because it is some very expensive soil!

    I will not shop there,even if they are the only place that has an item that I want/need in stock.I'll just wait for some place else to get it in.
     
  9. Virginian

    Virginian Active Member

    1,081
    0
    36
    I have bought a LOT of ammo and a few other things from CTD and I have been completely satisfied. Got the best prices by far on some tungsten alloy shells. They are up front about their policies and conditions. Read first and save pain later.
     
  10. Blueguns

    Blueguns New Member

    1,931
    0
    0
    I probably wouldn't buy any gun online, but that just my personal reservations about the internet. Places like CTD just worry me when there is NO RETURNS. I like going into a local shop to purchase anyway.
     
  11. ryevick

    ryevick Member

    272
    7
    18
    They sent me a shipping label to send it off for repair... he says he would replace it but they are out til Jan... so I'm just going to get it fixed... kinda sucks but as long as I can't find a problem that should be ok...
     
  12. Old_Crow

    Old_Crow New Member

    990
    0
    0
    Not many gun shops will take returns or get involved with warranty issues. Some say they will but when it comes down to brass tacks they won't. call interstate and ask for a prepaid shipping label. You shouldn't pay shipping on a gun that never fired.
     
  13. gvw3

    gvw3 New Member

    152
    0
    0
    Thanks for the feedback on CTD. I know I will never use them now. You just lost them a potential customer and saved me some grief.
     
  14. Car54

    Car54 New Member

    2,103
    0
    0
    I was just on the CTD site looking at camo mesh hunting gloves, they had them listed for $3.75 per pair. I added three to the cart and then went to the shipping part. Shipping with their ridiculous "handling charge" was over $12. Almost three dollars more than the items I was going to order. No way, Jose, I'll order from fleabay.
     
  15. Bearsdad40cc

    Bearsdad40cc New Member

    57
    0
    0
    Shipping with their ridiculous "handling charge" was over $12.



    I agree. I've ordered a few things from them and ammo is inexpensive but.....they kill u with freakin shipping charges. Blazer, Wolf & TuL ammo costs around 15 to 20 for shipping. I'll go to academy and pay a tad extra avoid the shipping fees.