I recently ordered a gun from them, a Ruger Blackhawk. When I did, it listed on their site that orders may be slow as they were getting a large amount of orders per day. My gun was marked as though it would be a while for it to be shipped. I placed the order on 1/22/2013, it was delivered 2/2/2013, which to me is very fast. Overall very pleased with the experience, was the only place I could find the gun how I wanted it and they provided excellent service!