I've just purchased a new Benelli Nova 20 gauge pump. It does not feed ammo from the magazine properly. The carrier seems to be sticking up enough to let the shell just drop out the bottom of the gun. Sometimes it just sticks enough to hold the shell in the magazine, and racking it hard a couple of times will either load the shell or dump it out the bottom. I've called Benelli, and their response was: "You'll have to mail it to us (at your expense) and we'll take a look at it". My expense is $60 dollars! Sixty bucks seems a bit extreme to get a brand new gun in working order. Any suggestions, (besides Trade it for a Remington)?