Thought I'd let everyone know about my dealing with RCBS. I bought a used RCBS Uniflow Powder Dispenser off Ebay for a cheap price,and there were a couple of the plastic parts that were cracked or broke. I knew this going in. I didn't figure it would cost much to replace them,so I got it. I looked on the RCBS site,and didn't see part#'s for what I needed,so I e-mailed RCBS about them.I received an e-mail back and they said they would send the parts right to me,FREE of CHARGE! Now that is great customer service,and I received the parts within a week of the e-mail.