Anybody Break one of these ?

Discussion in 'Ammunition & Reloading' started by anm2_man, Nov 4, 2009.

  1. anm2_man

    anm2_man New Member

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    Was swaging a bunch of 30-06 and heard a BANG ! There shouldn't be any live rounds here and then I looked at the Super Swager - lol

    [​IMG]

    [​IMG]

    I'll find out how good the "No B.S. warranty" is soon.
     
  2. Highpower

    Highpower New Member

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    Holy Crap! :eek:

    Those things are built like a tank. I've managed to compress a couple case heads before, but the swagger never broke.... :eek:

    Do let us know how the replacement goes. ;)
     

  3. robocop10mm

    robocop10mm Lifetime Supporting Member

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    Wow. I'll bet that took some doing. I will bet a paycheck Dillon sends you a brand new one.
     
  4. canebrake

    canebrake New Member

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    I'm just about to buy some reloading equipment.

    Please do a follow-up with your customer service experience.

    I will be waiting with bated breath to see how Dillon Precision handles this little ditty! [​IMG]
     
  5. 1hole

    1hole New Member

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    Can't help but ask, did you make some funny looking primer pockets too?
     
  6. cpttango30

    cpttango30 New Member

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    I read a story of a guy that was taking his Dillon press with him to a remote base camp in Alaska and it fell out of the chopper and landed in a stream bed and basically blew apart. He had a few small pieces of the frame and that was it. He called them to buy a new one and they said send the old one in and they will replace it for free. He didn't believe them so he did. 2 weeks later his brand new press with a set of dies and a caliber conversion all set and ready to load showed up and was taken out to the base camp.

    The nice thing about reloading companies (Redding, Lyman, Lee, RCBS, Dillon, Hornady) if something ever breaks you call them and they will replace it.

    I destroyed a decapping pin in my 223 Hornady dies by doing something Tango and stupid. Called hornady to order parts and they said oh we got a better part for that and sent it to me for free even though I insisted I broke it by being stupid and it was no fault of Hornady the sexy lady voice (Yes you phuckers it was a dam women) said don't worry about. Two days later the parts showed up and were the upgraded parts.

    Dillon will replace any part of their equipment but I would recommend buying the spare parts kit. It will come in handy. I don't care if it is a 2 cent allen screw they will replace it and ship it to you fast.
     
  7. TXnorton

    TXnorton New Member

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    Dillon will take care of you. About a year ago, I dug my old mid-1980's vintage 450 progressive press out from 15 years of storage. I had lost the manual and the plastic tube on the powder measure had cracked. One email was all it took, and Dillon sent me a replacement tube and a copy of the manual in short order. All free of charge.
     
  8. anm2_man

    anm2_man New Member

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    Stopped at Dillons yesterday and showed them my super broke swager. The guy behind the case looked at it and went and picked up a new in box Super swager and I walked out with it. Yep the No B.S. Warranty works like a charm.

    On a side note, I've seen pictures of it, there it was right in the middle of the showroom, Dillons New .50cal progressive reloading press. They said that it should be available for sale before year end. Its an impressive piece of equipment. The thing that got me was the double size Powder measure. I still didn't think it was big enough. That and the full length carbide sizing die (est. $800 ea), got my attention.

    Well back to swaging (got 800 30-06 cartridges left and about 2,000 5.56 cartridges).
     
  9. canebrake

    canebrake New Member

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    Dillon for the WIN!
     
  10. BILLYBOB44

    BILLYBOB44 New Member

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    Dillon's customer service is 110%

    On the three times that I have used Dillons customer service, they went well beyond. All three times were not fault of their equip. 1-Son's football-2-using Lee dies in their RL550-3-Scale calibration on an old scale, that did not come with a check weight. All times they went completely out of their way to help.:):)
     
  11. JonM

    JonM Moderator

    it doesnt just end there with dillon and replacing parts. call em with a question and they will help until you understand what your doing. i can be something of a nub now and then and dillon has worked me through problems everytime in a pleasent ready to help manner.
     
  12. richardnorton

    richardnorton New Member

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    I have to agree Dillon has the best customer service bar none. They used to advertise if you found an old Dillon press at the land fill compaired to finding a Lee press and the cost to fix both and replace all broken and missing parts. Zero dollars for the Dillon and muchmore for the Lee, Dillion really only has a couple of parts they might ask you to return, stuff like the frame and the like that rarely break. Sometimes you can take the broken stuff to a Dillon dealer (if they still have such people) and they can call Dillon and replace whatever you need right there and have Dillon replace the dealer's part. But that takes a dealer willing to take the trouble to deal with you. Having met Mike Dillonm his wife and children they are super people to boot. And he is doing wonders with the GE mini gun, his first true love.:D