Unfortunately some agencies are run by anti-gun politicians. When anti-gunners are in charge, bad things happen. The man needs to hire an attorney and send a demand letter to the agency. I know of an agency locally that has made it a practice to destroy recovered firearms. It gets stolen from the jurisdiction of agency "A" and recovered by agency "B". Agency "B" fails to notify anyone of the recovery and simply chops it up. That is a crime in my book. They will pay eventually. Unfortunately, they pay with OUR money.
In life, strive to take the high road....It offers a better field of fire.
"Robo is right" Fuzzball