Oh yeah, they are all first class with their service. And they don't just want you as a new customer.They want to to go back to feed that pesky addiction. Back in the day I've seen them trade a couple pallets of dog food on a rifle. Tried for an hour to talk my friend out of his car. But for all the oddities you will not get a weapon from then unless it is exactly as they say it is. The ad says 80-90% and that will be exactly what they are. If you're ever near Lexington Ky. then a stop at Buds is a must. I believe he still has a shop in Paris Ky too but can't remember..dang old timers syndrome!