I haven't dealt with the company you mentioned, but had the same experience with a company called "Aftermarket Innovations". I was looking for a Bell and Carlson A2 stock, and the above mentioned company had the best price, about $15 cheaper than anyone else. Only two other places had one in stock.
The description said "available". I placed the order and sent my card number into the abyss. I received an email advising that the card had been charged, and the stock would ship directly from B&C... In 8 weeks! Now I am no business tycoon, but how can you sell s**t you don't have? To me available meant they had it, otherwise they would have said it was back ordered. Silly me.
Anyway, I didn't want to wait 7 weeks so I emailed them to cancel the order and they said they couldn't as the third party that processes the credit cards cannot refund the money. The only way "Aftermarket Innovations" would refund money is if the item sent was wrong because of their mistake.
I placed the order on August 22nd, and it just came today, October 27. So much for late season varmint hunting with the new stock. Live and learn I guess.
"People live too long, dogs don't live long enough" - FTF Member-