In the past, i.e. 35 years ago, they had a great rep.
Unfortunately, just before they went under, their customer service went to hell.
I had a little 2.5X that I dearly loved. Sitting in my safe, it fogged up. I sent it in and they refused to repair it, and offered me a discount on a new scope. After the discount, their offer was 10 percent HIGHER than the LGS.
Perhaps now that they are back in business and owned by Leupold, I'll try one.