XD-S™ Recall Update 10/25/2013
Dear Springfield Customer,
Shipping is underway and customers are telling us they are very pleased with their upgraded XD-S™ pistols.
In our last update, we announced that upgraded pistols would start being shipped back to their owners on Friday, October 18. Our process of upgrading pistols – in the order that they were received – started as planned and we are very pleased with the positive feedback we are getting from customers regarding the upgrades.
As you know, we have greatly increased our staff to get upgraded pistols back to our customers as quickly as possible.We are committed to achieving the fastest turnaround times we can, and since last Friday we have already upgraded and shipped thousands of the recalled pistols we’ve received.
For additional update information please click the link below to view the FAQ for the XD-S™ recall. If this document doesn't address your question, please call 800-680-6866 or send your question to firstname.lastname@example.org