I've used them a couple times and been pleasantly surprised. Their service was pretty good to me. Now, I will say I've gotten right to the end of an order and seen shipping prices I felt excessive and deleted my order. That being said, shipping isn't what it used to be. Fuel costs alone have jacked up UPS FedEx and USPS rates. I just noticed today that the cost of USPS first class packages has gone up. It was $1.94 to ship a 5oz package. Now it's $2.08. Also remember, they are eating 2-3 % in CC fees along with the boxes packaging and labor. At the end of the day, they probably loose a little more than they'd like just by agreeing to ship. PSA has gotten on my nerves with shipping rates here recently. I've stopped dead in my tracks buying ammo from them many times because it becomes financially unwise given that shipping can increase costs from a deal, to over local costs.