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Old 03-03-2014, 09:38 PM   #41
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Well, it turns out there is more to the Fusion saga. I just received my credit card statement in the mail today, the statement that included my final payment for my gun. I typically just pay the bill and throw the statement away, but I thought I better look it over just in case there was a problem. And who would have guess, but there was!

Judging by my credit card statement, Bob Serva overcharged me by $57.90. I just called and left him a voicemail about this. I also sent an email. We'll see what the malfunction is this time. What a PITA this process has been.

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Old 03-04-2014, 12:24 AM   #42
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Well, just got an email response from Bob. He sends me a new invoice and says that this is the one they were working off last. In looking at the invoice, I found that there was a charge for $57.90 for two additional mags. The funny thing is that I never requested two additional mags, ever, during the course of the build. And I did not receive two additional magazines when the gun was shipped to me. So my best guess is that some other customer requested two mags and the cost got added to my build instead of someone else's.

I replied back to Bob, explaining this exact thing to him. I also attached a copy of the last invoice sheet that he emailed me....clearly showing the REAL remaining balance and clearly showing that there was never an extra $57.90 charge for two additional magazines. I asked that my credit card be refunded the $57.90. We'll see how this plays out.

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Old 03-04-2014, 03:18 AM   #43
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Sorry for your bad luck Olympus.

While you're at it maybe you should have him refund you for that extra shipping cost too.

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Old 03-04-2014, 03:22 AM   #44
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they build a fine looking pistol, but their paperwork and invoicing system seems to leave a lot to be desired!

i think a person might be better off, just buying the parts from them and letting a good pistolsmith build it instead.

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Old 03-04-2014, 12:30 PM   #45
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Damn, what a clusterfffffffff, that there alone would keep me from doing business with them, nice gun or not

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Old 03-04-2014, 12:43 PM   #46
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He sent an email and said it must have been an error and yah the would refund he $57.90. We will see how long that takes.

I've learned my lesson. I won't be rolling the dice again. I'll be going with a different company for my next custom.


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Old 03-04-2014, 12:45 PM   #47
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Building a fine gun and running a business a two completely different skills. Many contractors have the same problems. They might be fine craftsmen, but the day to day minutia of running a business is just not their thing.


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Old 03-04-2014, 05:40 PM   #48
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The quality of their parts is good. I would not be against using them in my next build.

But, that is the key, my next build.

The only thing I would have him do is mount the sights.

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