Colt Customer Service


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Old 06-12-2014, 01:02 AM   #1
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I had to send my colt 1911 in for repairs and I'm going through withdraws lol. They have had it for 5 full business days and they have not contacted me about it. Should I wait a couple more days before I call? What's everyone's thoughts on Colts CS?



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Old 06-12-2014, 10:53 AM   #2
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Patience is prudent. They will get back with you (or you just may get it returned without a call with a list of what was done).

If you do decide to call, just confirm that they got it. Some repairs take longer than others.



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Old 06-12-2014, 09:05 PM   #3
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Your lucky.

Cs returns go through extensive work to make sure its right before you get it back. When they get done your getting a gun for all intents and purpose is a custom shop gun. Colt isnt fast on cs but you get back a better gun than one that didnt have an issue.

I liken having a problem with colt gun and them fixing it as winning a small lottery ticket...

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Old 06-14-2014, 01:31 PM   #4
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Thanks for the info guys. I found out they don't call and tell you what's going to be done. They send out a letter. So I'm just going to wait it out.

Jon, I agree with you as long as it comes back fixed and not in worse shape. I understand they a professionals and that's what they do for a living. I have read a lot of reviews about there CS. And it was about 50/50 good and bad. I was prepare for the worst and hope for the best. But I'm sure she will come back fixed and in great shape.

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