Firearm & Gun Forum - FireArmsTalk.com > Handguns > Semi-Auto Handguns > Glock Forum > My Brand New Glock 19 Gen 4 cracks apart after 10 rounds

Reply
 
LinkBack Thread Tools Display Modes
Old 03-14-2013, 12:48 AM   #1
Feedback Score: 0 reviews
 
Join Date: Mar 2013
Posts: 2
Default My Brand New Glock 19 Gen 4 cracks apart after 10 rounds

So much for reliability and perfection. I bought a new Glock 19 Gen 4 this morning at Safe Shot Reno (a glock dealer). I paid $740 with tax. I knew it was a bit high, but i figured I was safer buying from a dealer and not off the internet and they had one in stock. I walked downstairs to the range and it jammed on the 10th round. Hmmm. Cleared it and it jammed again. At this point I called the salesman down and when he took the slide off a piece fell out. I had to show him as he didn't even see it. They don't offer refunds or returns so I am stuck with it. I feel like a sucker.

Has anyone ever seen anything like this? I sure hope Glock can sort this out quickly without weeks of ********. I was wondering why the gun wasn't displayed and when I asked the guy said "oh I got one in the back" I hate to think that they scammed me but I am pissed and dismayed by the whole experience. On top of that they even charged me $26 for the 12 rounds I shot at their range. Unbelievable. I took the gun, and want to sort this ASAP. I left a message at customer service in GA, sent an email, and will call again tomorrow. I'm assuming they will want it returned and I'll have to wait weeks for this to be sorted which really sucks. Does anyone have any advice?

__________________
battleborn is offline  
 
Reply With Quote

Join FirearmsTalk.com Today - It's Free!

Are you a firearms enthusiast? Then we hope you will join the community. You will gain access to post, create threads, private message, upload images, join groups and more.

Firearms Talk is owned and operated by fellow firearms enthusiasts. We strive to offer a non-commercial community to learn and share information.

Join FirearmsTalk.com Today! - Click Here


Old 03-14-2013, 12:54 AM   #2
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
Gatoragn's Avatar
 
Join Date: Dec 2010
Location: North GA. Back home in Dixieland.
Posts: 3,200
Liked 1003 Times on 563 Posts
Likes Given: 390

Default

Take a deep breath, contact Glock CS and explain the situation and give them a chance to respond. Be civil, don't start out creating enemies with the CS Reps.

__________________
Gatoragn is online now  
 
Reply With Quote
Old 03-14-2013, 12:55 AM   #3
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
dango's Avatar
 
Join Date: Jun 2008
Posts: 5,395
Liked 2221 Times on 1379 Posts
Likes Given: 14838

Default

Looks like that guns going on a road trip ,GLOCK , Smyrna Georgia , 6000 Highlands Parkway..!
30082 <--Zip..!

Phone:
1-770-432-1202

Fax:
1-770-433-8719

And good luck and be patient , and Shhhhh..! Psssst ..Don't tell them it was (RELOADS) even if it were..!

__________________
dango is offline  
 
Reply With Quote
Old 03-14-2013, 01:32 AM   #4
Feedback Score: 0 reviews
 
FrontierTCB's Avatar
 
Join Date: Dec 2012
Posts: 566
Liked 203 Times on 132 Posts

Default

$26 for 12 rds. to try out your new gun. That's a hell of a scam they got going there.

__________________
FrontierTCB is offline  
 
Reply With Quote
Old 03-14-2013, 01:56 AM   #5
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
MisterMcCool's Avatar
 
Join Date: Feb 2013
Location: Bumfugg, Egypt
Posts: 6,612
Liked 5308 Times on 2914 Posts
Likes Given: 10141

Default

Best of luck. Hope they make it right.











__________________

No offense and none taken

MisterMcCool is offline  
 
Reply With Quote
Old 03-14-2013, 04:56 PM   #6
Feedback Score: 0 reviews
 
kmglocks's Avatar
 
Join Date: Feb 2012
Location: Michigan
Posts: 350
Liked 16 Times on 15 Posts

Default

From the picture the gun appears to have fired waaaaaaay more than 10 rounds. Also, this store sounds like you are dealing with shady scam artists. Lastly, why would someone post the hipoint warranty on here? That firearm is in no way comparable to Glock.

__________________
kmglocks is offline  
 
Reply With Quote
Old 03-14-2013, 05:06 PM   #7
Feedback Score: 0 reviews
 
Join Date: Feb 2012
Posts: 205
Liked 61 Times on 30 Posts
Likes Given: 71

Default

I would never set foot in that store again! I think you may have been taken. I hope Glock takes care of you.

__________________
Kdub is offline  
 
Reply With Quote
Old 03-14-2013, 05:18 PM   #8
Feedback Score: 0 reviews
 
BB98338's Avatar
 
Join Date: Aug 2011
Location: Tacoma,WA
Posts: 137
Liked 21 Times on 16 Posts
Likes Given: 9

Default

What I would do is make a big sign and would be a permanent fixture in the parking lot of that store until they refunded your money. Also if you paid by credit card I would start a dispute with the credit card company. I would also start a complaint with the better business bureau and may even file a claim in small claims court.

__________________
BB98338 is offline  
Tackleberry1 Likes This 
Reply With Quote
Old 03-14-2013, 05:26 PM   #9
Feedback Score: 0 reviews
 
Join Date: Feb 2013
Location: Georgia
Posts: 240
Liked 72 Times on 57 Posts
Likes Given: 13

Default

Quote:
I paid $740 with tax
Sounds kinda' high but I'm still using my Gen 2 Model 23 I bought in 2000. Did it come w/ night sights? I bought my first Glock in 1988 or 89. Never had a problem with one but everyone, including me, runs into a lemon occasionally. Glock has a reputation for excellent service so I hope they live up to it and get your 19 fixed soon. I honestly don't care for the Gen 3 or 4 'cause I don't like the finger grooves on the front strap. I love my Gen 2 however.Ironically I'm sitting here wearing a Gen 3 model 22 right now.
__________________
AVENGE ME!!
RUG3R44 is offline  
 
Reply With Quote
Old 03-14-2013, 05:30 PM   #10
Feedback Score: 0 reviews
 
dog2000tj's Avatar
 
Join Date: May 2008
Posts: 8,309
Liked 3731 Times on 1821 Posts
Likes Given: 13267

Default

you should have shot the salesman ... oh, you can't, your Glock is broken

__________________

Member: NRA GOA

ΜΟΛΩΝ ΛΑΒΕ
Est sularas oth mithas

"either way, you were guilty by association, so you were smited...." JD

My AR15 Build - Range Report
My AR458SOCOM Build

dog2000tj is offline  
 
Reply With Quote
Reply

Thread Tools
Display Modes


Similar Threads
Thread Thread Starter Firearms Forum Replies Last Post
which brand Rounds feeds the best for Hi Standard. 22 model B pistol? sharpshooterbjp General Handgun Discussion 5 11-03-2012 01:21 PM
Brand new Glock 36 yogiboobooranger Glock Forum 7 08-29-2012 08:23 PM
New to the Glock brand and a ton of questions. archangel2003 Glock Forum 46 03-23-2010 03:15 AM
my brand new glock 19 hawkeye Glock Forum 9 11-30-2009 10:51 PM
This cracks me up Righteous The Club House 0 06-13-2008 01:04 AM