Every agency has another that oversees it. Part of checks and balances. I would look into it. Contact your lawyer. If it is in the act, it is law. And they are just as accountable as you and I would be. I know lawyers are expensive but that's ridiculous. Sue for court costs. You are trying to start a business. We can't let them get away with this. It will turn into the standard. The only way they get away with it is if no one challenges. Make a phone call.