Originally Posted by Bigcat_hunter
Good customer service is what gets me 90% of my customers! He should make it right to you one way or another. When people decide they want a gun the want it right now, not next week. He might only be making $20.00 for the transfer but if he did you right I am sure you would use him for a transfer again. His employees should call him ASAP and do the transfer for you.
100 and 50 THOUSAND PERCENT agreed!!
There isn't enough margin in the private gun market to make you a millionaire, so return customers are a MUST.
We don't make but pittance on transfers in, but customers that use us for the transfer, frequently they also use us for a trigger job, sight replacement and or other tasks on the transfer item. Plus, they have a repartee' with us, so they come back when they want a rifle, or a new weapon they need counseling on....
Anyone looking to screw over a customer on a simple transfer won't be "in business" very long, even as a side business....