Originally Posted by texaswoodworker
Common sense says that if you order two screws for the same gun, that you'd want them mad from the same material. I guess common sense isn't so common nowadays.
Also, if they place an ad that says they have something, then it is their duty to inform the buyer if they are out of stock.
No, I wouldn't have called, and I would have been pissed when I got a brass screw and a steel screw. They SHOULD have said that they had both in the add.
You shouldn't HAVE to call someone to get your order right. I have used several businesses that I have never called, and they always get my orders right.
Bud, They were not out of stock!! It is not an add, it is an E-commerce site. They shipped exactly what he ordered. If you call them you can request what you want. I beleive that is also the case with online ordering. This is the same as walking into a store and asking for 7mm ammo. Then getting PO'ed because they sold you 7-08 and yours is 7x57. If you don't state what you want, you get what you get. Why is it that companies are supposed to have a crystal ball to know exactly what the customer wants? They may have thought they were doing him a favor by shipping both styles, not realizing what he wanted (same rifle). Why, because the correct info was not furnished. The buyer bares some responsability here.