Well, after emailing them and them emailing me many times I am going to be getting reimbursed. But not only for the damaged rounds, there were actually 23 other rounds in 23 other boxes in the exact same spot that were damaged the same or worse. Federal called me today to ask exactly what I had in mind for compensation. I told them all thas is needed is to be compensated for the damaged rounds. They said that it is not all that "un"common for this to happen. My response to that was if there had been any bodily harm or firearm damage has been brought to their attention. He replied there was none to best of his knowledge.