Mossberg's Parts Department Provides POOR Customer Service
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Old 01-04-2011, 08:26 PM   #1
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Default Mossberg's Parts Department Provides POOR Customer Service

I ordered a larger bolt handle for one of my 930 SPXs on Dec 17th and hadn’t received it as of yesterday, so I emailed them.

I received a reply that it would ship today.

Very poor customer service

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Old 01-04-2011, 09:32 PM   #2
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You do realize that many manufacturers (of firearms and other items) shut down in mid-December for cleaning/inventory and to allow some much needed time off. I would not get too upset about this.

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Old 01-04-2011, 10:06 PM   #3
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They didn’t close till the 23rd, according to the "hold" messages I listened to while I waited 15 minutes to buy the part.


That gave then 4 days to stick a part in a bag and ship it.

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