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-   -   Mossberg's Parts Department Provides POOR Customer Service (http://www.firearmstalk.com/forums/f26/mossbergs-parts-department-provides-poor-customer-service-36429/)

Boba_Debt 01-04-2011 08:26 PM

Mossberg's Parts Department Provides POOR Customer Service
 
I ordered a larger bolt handle for one of my 930 SPXs on Dec 17th and hadnít received it as of yesterday, so I emailed them.

I received a reply that it would ship today.

Very poor customer service

robocop10mm 01-04-2011 09:32 PM

You do realize that many manufacturers (of firearms and other items) shut down in mid-December for cleaning/inventory and to allow some much needed time off. I would not get too upset about this.

Boba_Debt 01-04-2011 10:06 PM

They didnít close till the 23rd, according to the "hold" messages I listened to while I waited 15 minutes to buy the part.


That gave then 4 days to stick a part in a bag and ship it.


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