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old fart 04-03-2012 10:58 PM

great H&R service A+++++
i called h&r about some magazine springs for my pardner protector's, the lady i spoke with was very nice and h&r is sending me 3 springs at no charge. they were only $3.40 each but she said since my order was small of just 3 springs that she is sending them at no charge. great company, i own 5 h&r guns and hope to get more in the future. just thought i would let everyone know of they're great service if you didn't already. thanks

cottontop 04-04-2012 01:28 AM

Too bad more companies are not like H&R. Some companies (firearms or otherwise) have customer unfriendly policies and they will not deviate from them even if it means losing a customer. Who knows how many new customers H&R will gain just from that one act of good will. One good gesture will be returned many times fold. RCBS (the reloading people) is a great company to do business with. Another one is the Sthurling Watch Co. But, it is sad that I can name many more that are not so good.

Rick1967 04-04-2012 01:53 AM

Thanks for sharing that info. It is nice to know that there is someone that doesnt have a bunch of idiots working for them.

rustycrusty 04-14-2012 05:49 PM

That is 100X the service I got from Browning's "service" dept. they were rude and ignorant . I got the feeling they didn't know anything and refused to believe their guns could not possibily have a defect! Having a problem with any machine is to be expected to call the manufacturer and be insulted by their so called "service reps" is unacceptable! For sale Browning BPS 3/12" 12ga. Will knock the fillings out of your teeth!

old fart 04-15-2012 02:20 AM

i got the springs 4 days after i called so not to bad, the lady also told me that any 870 part except the barrel will work. i know the grips will work as a friend of mine put a pistol on for his forarm and front grip of his pardner pump.

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