ccase, there are 3 possible responses to the IBC inquiry- proceed, delay, deny. By the way, that is ALL the dealer gets back.
Delay could be for any number of reasons. In addition to the things listed here already, it could be the unicorn farts are making the computer system hiccup, two of the people doing checks are on vacation, and the one little old lady that DID show up for work is snowed under with requests.
Saw the Chief of Police of Denver Colorado delayed. I have been delayed, and I hold a FFL. No real rhyme or reason for it.
For people that are unfortunate enough to be named Charles Manson (I know one) that get delayed EVERY time, you can apply for a UPIN (Unique personal identification number) that will help reduce that. In most cases, give it a day, it gets fixed.
Stopped by my LGS Sunday last, met police officer bringing guy out in cuffs. Here in VA we do not use the FBI Instant Check System- it is run by the VA State Police. Guy stopped in to buy a gun- got a delay- shop got a call from VSP- we are on the way- there is an outstanding arrest warrant for him. He was still waiting when they walked in and took him.
What we have here is... failure- to communicate.