Originally Posted by cpttango30
Sounds to me like a case of "I have Dremel I be gun smif" if you ask me.
That's funny right there - and I'm afraid too true.
Welcome to the Forum reggart -
My suggestion is that your next step is to write a letter, in detail
, and send it right to the President of the company. By pass everyone in a sales or customer contact position and go right to the source.
Send it registered mail - that always garners attention.
I would also indicate in the letter that this is not the first time you have been given the run around and are feeling that the company is no longer reliable, and in that belief, you feel you need to spread the word to other potential consumers.
I would be willing to bet that will get you some attention to your problem.