Originally Posted by moshpit
Yeah, email isn't going to work on tech support issues. Did you go to the Contact Us section of their site? They do have a phone number. (320) 345-9223 and they also have a Live Support Tech at DPMS: AR-15 Rifles, Parts and Accessories.
simply click the Live Help button on that page during regular company business hours, pretty sure they don't do 24/7 Live Help, you usually only find that in the tech industry, not the firearms industry. It's business hours or no hours in the firearms industry
Honestly, it doesn't sounds like you much cared to try that hard before giving up. If I had given up that easy when AR Barrels ripped me apart verbally for building a junker rifle, I wouldn't have learned anything. Instead, I decided he was a dick with good points and addressed those points and now I have teh badass, wicked EBR from hell, and am beaming proud of it. Can't give up so easily when dealing with firearms. Frustrations are common and come up too fast with any brand, it's the persistence to get past the hurdle that pays off in the end.
Well each time I went through their webpage during the day, "help" wasn't available. My internet search went pretty 'in depth' but it wasn't really helping either. Since I work graves it's hard to sit up during the day waiting to talk to a tech.
At the same time I also found the barrel nut for my Oly Arms rail system(attached to one of my longish forgotten airsoft ARs) an decided that on my build I would use it instead of using the DPMS free float.
as such I figured I'd rather start a mil-spec build from scratch with an upper that would match height with the rail, where as the DPMS will not.
I just figured i'd sell the Bull barreled upper complete as it's currently configured since I doubt it'll see much use, not because I was giving up on it or anything