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Old 02-09-2013, 06:17 PM   #1
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I recently received a LBK from Palmetto State Armory. I am very pleased with the kit except for one problem. They sent me two Rear Takedown Pins and no Front Pivot pins. I understand that demand is unprecedented, but if it is going to take 3 weeks to ship an order, make sure it is right.

I have emailed Customer Service. I'm hoping this gets taken care of quickly or I will be very displeased. Heads up to anyone ordering parts from this company.

I was hoping to take my new build out for the first time next weekend. Here's hoping they fix this in a timely manner.

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Old 02-09-2013, 06:23 PM   #2
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I ordered some stuff back in November. They left one item out that showed ship. I emailed and called the day I got them. In 3 days I had the other piece in hand. They came through for me there, so I'd expect them to come through for you as well. What makes me wonder is, if you are sold out of everything anyone wants, why is shipping so slow? Preselling inventory not yet in hand or what?

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Old 02-09-2013, 06:39 PM   #3
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How they handle this will determine whether I order from them in the future. I understand demand is crazy but I have heard of things like this happening with PSA. I am one Front Pivot Pin away from completing my first build ever. So I am a little frustrated after waiting almost a month for the LBK.

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Old 02-09-2013, 06:48 PM   #4
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I ordered most of my parts from them back in October, they didn't send me my Magpul sticker (big deal) but they also left out the trigger guard, so I emailed them.

About a week later I got a padded envelope full of Magpul stickers, no trigger guard.

So after another email I finally received a trigger guard... Sans the installation pins.

I just went to my LGS and bought another trigger guard with pins as I was tired of waiting on PSA, great products, sucky service. I'll probably still buy from them when they are out of their infancy though, the product is that good.

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Old 02-09-2013, 06:53 PM   #5
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Quote:
Originally Posted by Squawk View Post
How they handle this will determine whether I order from them in the future. I understand demand is crazy but I have heard of things like this happening with PSA. I am one Front Pivot Pin away from completing my first build ever. So I am a little frustrated after waiting almost a month for the LBK.
let this be a lesson to you ... buy a back up LPK
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Old 02-09-2013, 07:05 PM   #6
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Quote:
Originally Posted by dog2000tj View Post
let this be a lesson to you ... buy a back up LPK
Agree 100%, an extra LPK is a good thing to have.

BTW Squawk, you can test out your build now. Go to a hardward store and find a pin that will fit temporarily.

I got an LPK from ArmaLite years ago that came with an AR-10 pivot pin (too large of course). I found a pin at Lowes that worked until ArmaLite got the right pin to me.

I wouldn't be too critical of PSA, they do a great job overall. I had one order messed up but got it straightened out. Love my midlength upper from them. And LBK and a couple other small orders.
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Old 02-09-2013, 07:14 PM   #7
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Quote:
Originally Posted by dog2000tj

let this be a lesson to you ... buy a back up LPK
If I could find another LPK, I would purchase it.
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Old 02-09-2013, 07:16 PM   #8
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If I could find another LPK, I would purchase it.
plenty to be had prior to the election
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Old 02-09-2013, 07:29 PM   #9
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plenty to be had prior to the election
+1

A lot of us who've been around the block a time or two starting picking up things before the election. It wasn't hard to predict what could happen, many of us remember 2008-9. Sandy Hook took us by surprise but the election didn't.

Of course this isn't fair to newcomers but lots of folks who should have known better got caught up in this. I hope things ease up over the next few months.
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Old 02-09-2013, 07:36 PM   #10
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Quote:
Originally Posted by Quentin

+1

A lot of us who've been around the block a time or two starting picking up things before the election. It wasn't hard to predict what could happen, many of us remember 2008-9. Sandy Hook took us by surprise but the election didn't.

Of course this isn't fair to newcomers but lots of folks who should have known better got caught up in this. I hope things ease up over the next few months.
I went to the 4 LGS in my city today. None of them had a Front Pivot Pin. Only one had a LPK. CMMG for $119.99. I'll pass on that price.
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