PSA letdown
You are Unregistered, please register to use all of the features of FirearmsTalk.com!    
Firearm & Gun Forum - FireArmsTalk.com > Long Guns > Auto & Semi-Auto Discussion > AR-15 Discussion >

PSA letdown


Reply
 
LinkBack Thread Tools Display Modes
Old 02-09-2013, 06:17 PM   #1
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
Squawk's Avatar
 
Join Date: Nov 2012
Posts: 865
Liked 191 Times on 128 Posts

Default

I recently received a LBK from Palmetto State Armory. I am very pleased with the kit except for one problem. They sent me two Rear Takedown Pins and no Front Pivot pins. I understand that demand is unprecedented, but if it is going to take 3 weeks to ship an order, make sure it is right.

I have emailed Customer Service. I'm hoping this gets taken care of quickly or I will be very displeased. Heads up to anyone ordering parts from this company.

I was hoping to take my new build out for the first time next weekend. Here's hoping they fix this in a timely manner.
__________________
If guns kill people, mine are defective.
Squawk is offline  
 
Reply With Quote

Join FirearmsTalk.com Today - It's Free!

Are you a firearms enthusiast? Then we hope you will join the community. You will gain access to post, create threads, private message, upload images, join groups and more.

Firearms Talk is owned and operated by fellow firearms enthusiasts. We strive to offer a non-commercial community to learn and share information.

Join FirearmsTalk.com Today! - Click Here


Old 02-09-2013, 06:23 PM   #2
Feedback Score: 1 reviews
 
Join Date: Nov 2012
Posts: 1,036
Liked 100 Times on 83 Posts
Likes Given: 42

Default

I ordered some stuff back in November. They left one item out that showed ship. I emailed and called the day I got them. In 3 days I had the other piece in hand. They came through for me there, so I'd expect them to come through for you as well. What makes me wonder is, if you are sold out of everything anyone wants, why is shipping so slow? Preselling inventory not yet in hand or what?
__________________
A good plan executed today is better than a perfect plan executed at some indefinite point in the future.
- General George Patton Jr
GeneralPatton is offline  
 
Reply With Quote
Old 02-09-2013, 06:39 PM   #3
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
Squawk's Avatar
 
Join Date: Nov 2012
Posts: 865
Liked 191 Times on 128 Posts

Default

How they handle this will determine whether I order from them in the future. I understand demand is crazy but I have heard of things like this happening with PSA. I am one Front Pivot Pin away from completing my first build ever. So I am a little frustrated after waiting almost a month for the LBK.
__________________
If guns kill people, mine are defective.
Squawk is offline  
 
Reply With Quote
Old 02-09-2013, 06:48 PM   #4
Feedback Score: 0 reviews
 
sputnik1988's Avatar
 
Join Date: Jun 2010
Location: The Bluegrass state
Posts: 2,882
Liked 717 Times on 468 Posts
Likes Given: 1952

Default

I ordered most of my parts from them back in October, they didn't send me my Magpul sticker (big deal) but they also left out the trigger guard, so I emailed them.

About a week later I got a padded envelope full of Magpul stickers, no trigger guard.

So after another email I finally received a trigger guard... Sans the installation pins.

I just went to my LGS and bought another trigger guard with pins as I was tired of waiting on PSA, great products, sucky service. I'll probably still buy from them when they are out of their infancy though, the product is that good.
__________________
Just passing through...

ΜΟΛΩΝ ΛΑΒΕ

كافر
sputnik1988 is offline  
 
Reply With Quote
Old 02-09-2013, 06:53 PM   #5
Feedback Score: 0 reviews
 
dog2000tj's Avatar
 
Join Date: May 2008
Posts: 8,309
Liked 3740 Times on 1828 Posts
Likes Given: 13270

Default

Quote:
Originally Posted by Squawk View Post
How they handle this will determine whether I order from them in the future. I understand demand is crazy but I have heard of things like this happening with PSA. I am one Front Pivot Pin away from completing my first build ever. So I am a little frustrated after waiting almost a month for the LBK.
let this be a lesson to you ... buy a back up LPK
__________________
Member: NRA GOA

ΜΟΛΩΝ ΛΑΒΕ
Est sularas oth mithas

"either way, you were guilty by association, so you were smited...." JD
dog2000tj is offline  
2
People Like This 
Reply With Quote
Old 02-09-2013, 07:05 PM   #6
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
Quentin's Avatar
 
Join Date: Apr 2010
Location: Idaho
Posts: 6,926
Liked 1240 Times on 861 Posts
Likes Given: 1287

Default

Quote:
Originally Posted by dog2000tj View Post
let this be a lesson to you ... buy a back up LPK
Agree 100%, an extra LPK is a good thing to have.

BTW Squawk, you can test out your build now. Go to a hardward store and find a pin that will fit temporarily.

I got an LPK from ArmaLite years ago that came with an AR-10 pivot pin (too large of course). I found a pin at Lowes that worked until ArmaLite got the right pin to me.

I wouldn't be too critical of PSA, they do a great job overall. I had one order messed up but got it straightened out. Love my midlength upper from them. And LBK and a couple other small orders.
__________________
______
The biggest issue with assembling an AR isn't so much getting the parts together right - it's getting the right parts together.
________________________________________
US Army 1966-69, VFW Life Member, Retired Geek

Last edited by Quentin; 02-09-2013 at 07:07 PM.
Quentin is offline  
 
Reply With Quote
Old 02-09-2013, 07:14 PM   #7
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
Squawk's Avatar
 
Join Date: Nov 2012
Posts: 865
Liked 191 Times on 128 Posts

Default

Quote:
Originally Posted by dog2000tj

let this be a lesson to you ... buy a back up LPK
If I could find another LPK, I would purchase it.
__________________
If guns kill people, mine are defective.
Squawk is offline  
 
Reply With Quote
Old 02-09-2013, 07:16 PM   #8
Feedback Score: 0 reviews
 
dog2000tj's Avatar
 
Join Date: May 2008
Posts: 8,309
Liked 3740 Times on 1828 Posts
Likes Given: 13270

Default

Quote:
Originally Posted by Squawk View Post
If I could find another LPK, I would purchase it.
plenty to be had prior to the election
__________________
Member: NRA GOA

ΜΟΛΩΝ ΛΑΒΕ
Est sularas oth mithas

"either way, you were guilty by association, so you were smited...." JD
dog2000tj is offline  
 
Reply With Quote
Old 02-09-2013, 07:29 PM   #9
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
Quentin's Avatar
 
Join Date: Apr 2010
Location: Idaho
Posts: 6,926
Liked 1240 Times on 861 Posts
Likes Given: 1287

Default

Quote:
Originally Posted by dog2000tj View Post
plenty to be had prior to the election
+1

A lot of us who've been around the block a time or two starting picking up things before the election. It wasn't hard to predict what could happen, many of us remember 2008-9. Sandy Hook took us by surprise but the election didn't.

Of course this isn't fair to newcomers but lots of folks who should have known better got caught up in this. I hope things ease up over the next few months.
__________________
______
The biggest issue with assembling an AR isn't so much getting the parts together right - it's getting the right parts together.
________________________________________
US Army 1966-69, VFW Life Member, Retired Geek
Quentin is offline  
 
Reply With Quote
Old 02-09-2013, 07:36 PM   #10
FTF_SUPPORTER.png
Feedback Score: 0 reviews
 
Squawk's Avatar
 
Join Date: Nov 2012
Posts: 865
Liked 191 Times on 128 Posts

Default

Quote:
Originally Posted by Quentin

+1

A lot of us who've been around the block a time or two starting picking up things before the election. It wasn't hard to predict what could happen, many of us remember 2008-9. Sandy Hook took us by surprise but the election didn't.

Of course this isn't fair to newcomers but lots of folks who should have known better got caught up in this. I hope things ease up over the next few months.
I went to the 4 LGS in my city today. None of them had a Front Pivot Pin. Only one had a LPK. CMMG for $119.99. I'll pass on that price.
__________________
If guns kill people, mine are defective.
Squawk is offline  
 
Reply With Quote
Reply

Thread Tools
Display Modes




Newest Threads