Originally Posted by cmb2327
I have made at least 5 orders from them great experience this last one I ordered 1 week and 4 days ago. No emails other than order conformation and they have taken the money from my account. I really like the business so far. I don't know how to feel.
I've dealt with PSA a bunch (probably $7-10K this year...20+ personal orders, not commercial). Their prices are amazing and quality is outstanding considering the price. But in many cases you may wait a month to see your order
. That's just sort of the way it is, take it or leave it. It works okay for me. I think they're a highly popular brand that is currently 'in flux'...sorting out their business size/model/staffing to meet fluctuating demands...which was only complicated by the December-March fiasco.
I like 'em. They've screwed up on one order of mine, but quickly remedied it after I sent them an email.
Anytime I buy from PSA, I simply accept that my product may show up in 7 days, and maybe in 27 days. You can get an equally good product (often better) from BCM, and it'll be at your door inside of 4 days. But you'll pay a bit more.