My Magpul MOE hand guard broke. - Page 2
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Old 01-17-2012, 12:29 AM   #11
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Quote:
Originally Posted by cfraga1978
Ok I emailed Del-ton first. And after hearing nothing for a few days I called Magpul. Magpul has awesome customer service. They shipped me out a new hand guard with no questions asked. It should be here tomorrow via fedex.
Perfect example of the difference in levels of service. You broke a $30 part and the manufacturer replaced it no questions asked. You spend hundreds with a manufacturer and they can't even respond to your inquiry. Be thankful it was your hand guard and not your rifle. There's more involved than just parts when purchasing an AR.
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