So I played hooky today after having a fender bender this morning.
I called La Rue.
The guy wasn't too friendly, but not rude either.
He began to say that color varies and fit is always tight.
I quoted the line from the website about matching color. It took him about a minute to swallow and he bounced back belatedly with "The upper must not have received a final coat of oil." Really?
So I told the kid I had several lubricants in front of me and asked which one, he said CLP, so on it went. Sure the color appeared
darker for a minute, but that was it (as usual). I told him that it was still an obvious difference in color and for $500 it better be dead nuts, BLACK!!!
He then offered up a shipping label and said one of matching color would be sent upon their receipt of upper.
So of course the customer (in this case me) is screwed out of achieving his build in a timely manner. I'm guessing 2 months from start to finish and ALL
of the parts have arrived. I'm gonna write another e-mail and inform the guy that I'm writing a report on this. Besides the texture
is different as well as the color.
The lower picture shows the rails on top. They appear worn? This upper doesn't have a consistent color, let alone matches anything else!
OK, just talked to Alfred. What an ASS! When I expressed that I was disssatisified with the extremely long ammount of time taken for completion of this order, he told me sarcastically like a child, "Sorry I messed this whole thing up and just ruined your day
!" I'm now asking for a total refund.