[SSCRS]

Originally Posted by c3shooter

Great little website- notalwaysright.com publishes a couple of short stories each day about dealing with customers. Here's one-

I don't need to read that, I was a Sales / Floor manager at a Circuit City store in a very richy/snobby part of California. I could write a book on idiot customers that I had to keep happy since they spent a lot of money at my location. Luckily, due to there ignorance, I was able to sell a lot of installation services and make a lot more on my monthly bonuses.

[EW1066]

While working at Circuit City was the first time I heard some one say, "The things people do when I don't have a gun". I still use that phrase on a regular basis. It gives me comfort. Of course now I say it more about employees than customers.

EDUB