I have had similar experiences with Ruger (sending lost parts free of charge) and everything I hear about Taurus tells me they would do the same thing, presumably as long as they are basically small parts.
I was more interested in the OP's response as he has not chimed in for a couple of months. I would be interested to know where things went from there.
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"Among the many misdeeds of British rule in India, history will look upon the Act depriving a whole nation of arms as the blackest."
- Mohandas Gandhi, an Autobiography, page 446.