I recently purchased (2 weeks) the Bodyguard 380 with the built in laser. I have not even put 200 rounds through it and it has had feeding and ejection issues and the laser is a straight up piece of junk. Won't hold zero, cuts on and off while shooting. I have heard a lot of the same complaints from other owners. I wrote S&W and explained the problem and asked if I could just swap it for the one without the laser since it seems they have worked the bugs out of that model. Its retail price is also cheaper than the laser model. I don't want to have to keep sending the laser model back if it is just going to always screw up and I don't feel like I should have to pay extra for a feature that doesn't work.
How is their customer service?