Originally Posted by TerryDM
Update: Took the gun back to the dealer and they were in disbelief but very willing to help. They sent it in to Ruger for me and 2 days later I got a call from Ruger that get they're going to replace the gun at no charge to me whatsoever. Spoke to the dealer afterward and he says they rarely do that so it must have been quite the issue. Thanks for all your help. I'm now just waiting on my new gun.
Rugers Costomer service had always ranked #1. It's a big reason I'm a Ruger fan. I had an SR22 with a failure to feed problem. Sent it in, no cost to me, but came back with a failure to fire problem. Sent it back into Ruger, again no cost, and will be receiving a replacement any day now.
I have never had a problem with my "older" Rugers. I also have an LC9 and 4 LCPs. So far have had no problems.