Originally Posted by masterPsmith
Anytime I've dealt with them through the years , they have been great. Have ordered many revolvers from them as a dealer over the years (and a few for me) without any problems.
Well I'll tell you Jim, they have done nothing for me.
1.One of the base pins on one of the guns was shorter, and as you know this acts as the safety. They said they couldn't get a stainless to replace it, but they could send a blued one, but I had to pay for it.
2.The serial number on one of the cylinders was mis struck. They said that Uberti wouldn't do anything for them.
3. The Pearlite grips were touted as the whitest grips ever, but they turned yellow. I paid 2 hundred dollars each for those grips, and so they would give me 40% off on a new set.
Maybe they are ok with inconsequential things, but when it comes to solving real problems they are TERRIBLE!