I noticed some older posts about Alamo Ammunition. I was wondering if anyone had some updated info?
I have placed two orders with Alamo. When I placed the first order, I completed the paperwork they wanted to ship to an alternate address. The order was shipped to my billing address, despite my efforts to get it sent to the cabin my wife and I maintain for hunting.
I recently placed another order. I spoke directly with a woman named Jeanette and explained the mess up with the previous order. She acknowledged that she had received the appropriate documents and stated she would use "due diligence" to ensure my order was properly shipped. Less than two hours later I received an email that stated that my order could not be shipped until I completed the proper paperwork.
I called the following day, spoke to Jeanette. She apologized for the mix-up and stated that the order would be shipped that day. Now, 5 days later, my account status says the order will not ship until I complete the necessary paperwork. They have already charged my card. Have I made a mistake?