Last week I purchased two Taurus revolvers, my first and last. I purchased a 941 in .22 WRM with a 4" barrel. At the store I was told not to worry about the stiff (I needed both thumbs to cock it) hammer pull as there was a hammer tension adjustment inside the grip. When I got home, I read the manual and sure enough, it showed the procedure to adjust the hammer tension.
Surprise, when I removed the grip, my gun looked nothing like the picture in the manual. I brought the gun back to the dealer and requested that he have the hammer adjusted to a useably level and was informed that this was normal for a .22 WRM, when I requested a refund I was told that he had to send the gun back to Taurus and they would decide.
I called Taurus customer service and was told that if the hammer pull was within their limits they would only send the gun back to the dealer. I don't know what the hammer pull is, but the double action trigger pull is in excess of 20 Lbs. When I asked about the procedure for hammer tension adjustment shown in the manual, I was informed that it was for an discontinued model and not available on my gun, but they still sent the obsolete manual whit the current model gun.
Has anyone had a similar experience and I'm open to suggestions on what I should do, aside from small claims court.