I still suggest the you try factory ammo.
If factory ammo does the same thing, then I would get back with Taurus.
(I would not mention "reloads" if the user's manual prohibits their use)
"A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed."
Life Member NRA
Life Member NAHC
Former President of the ECPT (Eifel Combat Pistol Team)