Thank you S&W!!


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Old 12-18-2010, 05:05 AM   #1
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Default Thank you S&W!!

So about 3 weeks ago I went out shooting my sigma, after coming home and cleaning it I noticed the guide rod (plastic) was wearing. I have had the pistol for over 2 years and shot many many rounds through it. But the guide rod made the gun jam up when i cleared it after the cleaning before puting in the safe. ( I will clear a empty gun many times, I am a safty freak!) Seems the guide rod was worn enough to slip off its ledge, so I called S&W up they said send it in, I did that about 2 1/2 weeks ago and today I got it back! They replaced the guide rod and the extractor! This was my first time sending a gun in to be fixed and I am very happy with them! Also now I have my lovely sigma back. Been carrying a 1911 past few weeks which I love, but I have a fantastic holster for the sigma and now I get to enjoy it!



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Old 12-22-2010, 07:45 PM   #2
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Nice. I hate it when company's try to screw you over in one way or another. It sounds like S&W made it pretty easy for you, good to hear they respect their customers.



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Old 12-27-2010, 12:52 AM   #3
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Smith & Wesson has great customer service.

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Old 12-27-2010, 01:09 AM   #4
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Was there a charge for the work?

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